1.
On the BlackBerry® Internet Service web site, in the left pane, click
Email Accounts
.
2. Click the
Edit
icon beside the email address that you want to synchronize your calendar with.
3. Select the
Calendar
check box.
4. Click
Save.
5. On your BlackBerry device, open the email setup application.
To stop synchronizing your calendar, clear the
Calendar
check box.
Troubleshooting
I cannot synchronize contacts
Note:
This feature is supported only on BlackBerry® devices that are running BlackBerry® Device Software 5.0 or later.
Try performing the following actions:
•
Verify that you are trying to synchronize contacts from an email account that supports contact synchronization (such as a Google Mail™
email account or Yahoo!® email account).
•
Verify that you have not exceeded the maximum number of contacts that your email service provider allows. For more information, see the
online help for your email account.
•
Verify that you are not trying to synchronize groups, categories, or distribution lists. The BlackBerry® Internet Service does not support
the synchronization of contact groups, contact categories, or distribution lists with your device.
•
If you are trying to synchronize contacts with a Google Mail email account, verify that the contacts in your Google Mail account are in a
group. Only contacts in groups are synchronized to your device.
•
Verify that you are using a BlackBerry device. The BlackBerry Internet Service does not support the synchronization of contacts on devices
with BlackBerry® Connect™ software.
•
Verify that you have turned on wireless data synchronization for the contacts application on your device.
I cannot synchronize my calendar
Note:
This feature is supported only on BlackBerry® devices that are running BlackBerry® Device Software 5.0 or later.
Try the following actions:
•
Verify that you are trying to synchronize your calendar with a Google Mail™ email account.
•
Verify that you have created a calendar in your Google Mail email account. You must create a calendar before you can synchronize calendar
entries with your device.
•
Verify that you are using a BlackBerry device. Calendar synchronization on devices with BlackBerry® Connect™ software is not supported.
User Guide
Synchronization
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