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Chapter 21: Upgrading the ServReach KVMultiport Firmware
21.8 Obtaining New Firmware
Download the latest firmware for your system from the Black Box Web site product page.
Updating the Firmware
WARNING: Never switch off any computer connected to the ServReach KVMultiport IP system during the updating process.
To update the firmware:
1. Select the option to update ServReach KVMultiport switch or the SAMs.
2. From the File menu, choose “Open.” The Open dialog box appears. See Figure 21-6. The ServReach KVMultiportP switch
update is a
.min
file. The SAM update is a .hex
file.
3. Navigate to the folder that contains the firmware update file. You may only see the files that match the file selection mask.
When the firmware is contained in a firmware package, select the package. The package comes with a .min extension. The
correct firmware is automatically selected according to the switch or SAM chosen in Step 1 above. The file extension for
specific devices is .hex.
Figure 21-6. Open dialog box.
4. Open the file.
5. Click “Start.” The ServReach KVMultiport IP Switch Update flashes the firmware. On completion, the firmware version number
appears.
NOTE: If the status of the device is busy—see the bottom of Figure 21-2—the system cannot be upgraded. To free the device,
choose “Options/Advanced/Reset.” The device resets and the status is now free. Click “Start.”
6. Check that the updated version number is correct by pressing
.
21.9 Restoring Factory Settings
You can restore the OSD to the factory settings from the update software.
NOTE: All changes made (passwords, access rights, names etc.) will be removed.
To restore the OSD factory settings:
Select “Options/Advanced/Set default.” The OSD returns to the factory default settings. (You can also restore the OSD from the
OSD (F7), see Section 20.4).
Содержание ServReach KVMultiport KVMoIP
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