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CHAPTER 7: Troubleshooting
Ethernet Print Server Serial No: 991354
Version: 1.00
Print Server Name: NPS_991354
Password Defined: No
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This unit was unable to login to any active file servers because of one of
the following conditions:
a) The file servers may not have been configured with a print server.
b) The unit’s print server name setting may be incorrect.
c) The print servers configured may not have been assigned with the
correct password.
d) The unit’s password setting may be incorrect.
e) The file server does not have any available connections for the unit to
attach to.
The following are solutions to resolve each condition listed above:
a) Configure a print server using the unit’s print server name setting on
each active file server with PCONSOLE.
b) Verify the unit’s print server name with NIMANAGE. Change the
unit’s setting if not correct.
c) Change the password of the print server configured in each active
file server to the unit’s setting with PCONSOLE.
d) Verify the unit’s password with NIMANAGE. Change the unit’s
setting if not correct.
e) Make connections available on file servers by freeing up any
unnecessary user connection on the system.
Fig. 7-2. Error Page.
