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Troubleshooting

Status:

No LED display.

Possible Solutions: 

1. Did the cable fall off, or is it damaged? Reconnect or

change the cable.

2. Does the AC adapter have voltage? Use the original AC

adapter.

3. Is the polarity correct? Use the original AC adapter.

Status:

The battery is installed in the phone, but no there’s 

no LED display.

Possible Solutions:

1. Is the phone contacting the metal pins on the charger?

Position and slide the phone into place again to make sure
the metal tabs connect to the metal pins.

2. Are the metal tabs on the phone oxidized? Clean the metal

pins.

3. Are the metal pins on the charger oxidized? Clean the

metal tabs.

4. Some phones that have security protection will delay

charging. Wait a few minutes.

Status:

LED is flashing sporadically.

Possible Solution:

Make sure the battery is not defective. 

Change the battery if it’s defective.

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