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PROBLEM
POSSIBLE CAUSE
SOLUTION
Jar base bottom does A vacuum has been
Place the jar on the
not come off of jar.
formed.
blender and turn
counterclockwise until
jar is released from the
jar base.
liquid is leaking
Gasket is either missing
Check that jar is
from bottom of jar.
or not in place correctly.
assembled correctly.
Appliance does
Appliance is not
Check that appliance
not turn on.
plugged in.
is plugged into
a working outlet.
Mixture in blender
Not enough liquid in
Turn the blender off
does not seem to
mixture being blended
and use a rubber
be blending.
or too much ice.
spatula to redistribute
the food; add some
liquid and PUlSe the
mixture to aid in the
blending process.
Herbs or bread are
Blending jar, food to be
Always make sure that
sticking to sides of
chopped and blade are
the jar, the blade and
blender and not
not dry.
the food to be chopped
getting chopped.
are dry.
Jar separates from
Jar was twisted when
When removing jar
jar base when being being removed from
from blender base,
removed from
base of blender.
simply lift up; do
blender. liquid
not twist.
spills onto counter.
TROUBLESHOOTING
ENGLISH
Care and Cleaning
This product contains no user serviceable parts. Refer service to qualified
service personnel.
CLEANING
1. Before cleaning, turn off and unplug the appliance.
2. To remove the jar, using both hands, grasp the handle with one and the base
of the jar with the other, turn slightly counterclockwise to unlock position and
lift up.
3. Remove jar base by turning it counterclockwise until loose.
4. Remove the gasket and the blade assembly.
Caution: Blades are sharp, handle carefully.
5. Remove lid and lid cap.
6. Wash removable parts by hand or in the dishwasher. Place the jar on the
bottom rack and the rest of the parts on the top rack only.
Helpful Tips:
• For quick cleanup, combine 1 cup hot water and a drop of liquid dish soap
in the blending jar.
• Cover and blend on CleAN for about 30 seconds.
• discard liquid and rinse thoroughly.
Important:
• do not place the jar parts in boiling liquids.
• do not immerse the base in liquid. Wipe the base with a damp cloth and dry
thoroughly.
• Remove stubborn spots by rubbing with a damp cloth and nonabrasive
cleaner.
Note: If liquids spill onto the base, wipe with a damp cloth and dry thoroughly.
do not use rough scouring pads or cleansers on parts or finish.
