10
SERVICE INFORMATION
All Black & Decker Service Centers are staffed with trained personnel
to provide customers with efficient and reliable power tool service.
Whether you need technical advice, repair, or genuine factory
replacement parts, contact the Black & Decker location nearest you.
To find your local service location, refer to the yellow page directory
under "Tools—Electric" or call:
1-800-544-6986 or visit
www.blackanddecker.com.
FULL TWO-YEAR HOME USE WARRANTY
Black & Decker (U.S.) Inc. warrants this product for two years against
any defects in material or workmanship. The defective product will be
replaced or repaired at no charge in either of two ways.
The first is to return the product to the retailer from whom it was
purchased (provided that the store is a participating retailer). Returns
should be made within the time period of the retailerʼs policy for
exchanges (usually 30 to 90 days after the sale). Proof of purchase
may be required. Please check with the retailer for their specific
return policy regarding returns that are beyond the time set for
exchanges.
The second option is to take or send the product (prepaid) to a
Black & Decker owned or authorized Service Center for repair or
replacement at our option. Proof of purchase may be required.
Black & Decker owned and authorized Service Centers are listed
under "Tools-Electric" in the yellow pages of the phone directory.
This warranty does not apply to accessories. This warranty gives you
specific legal rights and you may have other rights which vary from
state to state or province to province. Should you have any questions,
contact the manager of your nearest Black & Decker Service Center.
This product is not intended for commercial use.
LATIN AMERICA:
This warranty does not apply to products sold in
Latin America. For products sold in Latin America, check country
specific warranty information contained in the packaging, call the local
company or see the website for warranty information.
FREE WARNING LABEL REPLACEMENT:
If your warning labels
become illegible or are missing, call
1-800-544-6986
for a free
replacement.
See ʻTools-Electricʼ
– Yellow Pages –
for Service & Sales
Imported by
Black & Decker (U.S.) Inc.,
701 E. Joppa Rd.
Towson, MD 21286 U.S.A.
TROUBLESHOOTING
Problem
Possible Cause
Possible Solution
• Unit wonʼt run. • Battery not charged.
• Charge for at least
12 hours
• Line wonʼt feed. • Line tangled in spool.
• Unwrap 24 in. of line
and rewind.
• Line fails to cut • Line cutter in guard is
• Return to service
off.
damaged or missing.
centre for replacement/
repair.
• Line extends past
• Rewind or trim line to
guard.
line cutter.
For assistance, visit our website
www.blackanddecker.com
for
the location of the service center nearest you or call the
BLACK & DECKER help line at
1-800-544-6986.
