11
serVIce InforMatIon
All Black & Decker Service Centers are staffed with trained personnel to provide
customers with efficient and reliable power tool service. Whether you need technical
advice, repair, or genuine factory replacement parts, contact the Black & Decker location
nearest you. To find your local service location, refer to the yellow page directory under
“Tools—Electric” or call: 1-800-544-6986 or visit www.blackanddecker.com
LIMIted tWo-year hoMe use Warranty
Black & Decker (U.S.) Inc. warrants this product to be free from defects in material or
workmanship for a period of two (2) years following the date of purchase, provided that the
product is used in a home environment. This limited warranty does not cover failures due to
abuse, accidental damage or when repairs have been made or attempted by anyone other than
Black & Decker and its Authorized Service Centers. A defective product meeting the guarantee
conditions set forth herein will be replaced or repaired at no charge in either of two ways:
The first, which will result in exchanges only, is to return the product to the retailer from whom it
was purchased (provided that the store is a participating retailer).Returns should be made within
the time period of the retailer’s policy for exchanges. Proof of purchase may be required. Please
check with the retailer for its specific return policy regarding time limits for returns or exchanges.
The second option is to take or send the product (prepaid) to a Black & Decker owned or
authorized Service Center for repair or replacement at Black & Decker’s option. Proof of purchase
may be required. Black & Decker owned and authorized service centers are listed under “Tools–
Electric” in the yellow pages of the phone directory or online at www.blackanddecker.com.
This warranty does not apply to accessories. This warranty gives you specific legal rights and
you may have other rights which vary from state to state. Should you have any questions,
contact the manager of your nearest Black & Decker Service Center. This product is not
intended for commercial use, and accordingly, such commercial use of this product will void this
warranty. All other warranties, express or implied, are hereby disclaimed.
LatIn aMerIca:
This warranty does not apply to products sold in Latin America. For products
sold in Latin America, check country specific warranty information contained in the packaging,
call the local company or see the website for such information.
free WarnInG LaBeL rePLaceMent:
If your warning labels become illegible or are
missing, call 1-800-544-6986 for a free replacement.
Imported by
Black & Decker (U.S.) Inc.,
701 E. Joppa Rd.
Towson, MD 21286 U.S.A.
• Circuit breaker is tripped. • Reset circuit breaker. (If the
product
repeatedly
causes
the
circuit
breaker
to
trip,
discontinue
use
immediately
and have it serviced at a Black &
Decker
service
center
or
authorized
servicer.)
• Cord or switch is
• Have cord or switch replaced
damaged.
at a Black & Decker Service
Center or Authorized Servicer.
• Mop will not make steam. • No water in water tank. • Add water to the water tank.
• Mop leaves water on floor. • Cleaning pad is too wet. • Unplug unit from power outlet
and
change
the
micro-fiber
cleaning
pad.
• Mop left spot on floor.
• Mop left in one spot too • Never leave the steam mop on
long.
the floor with a damp or wet
cleaning pad still attached when
not
in
use.
• Hard water.
• Use distilled water.
For assistance with your product, visit our website www.blackanddecker.com for the location
of the service center nearest you or call the BLACK & DECKER help line at 1-800-544-6986.
