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ENGLISH
SYMPTOMS
POSSIBLE CAUSE
SOLUTIONS
Excessive suds
Too much detergent or
incorrect detergent.
HE detergents are formulated
specifically for High-Efficiency
washers and contain suds reducing
agents. Only use detergent with the
High-Efficiency (HE) logo.
Water leaking
Inlet hose connection
is loose at faucet or
washer.
Drain hoses are
clogged.
Drain pipe has come
out of drain or is not
inserted far enough.
Check hoses for leaks, cracks and
splits.
Check and tighten hose connections.
The washer pumps out water very
rapidly.
Check for water backing up out
of the drain pipe during drain. If
water is seen coming out of the
drain, check for proper drain hose
installation and check for restrictions
in the drain. Contact a plumber to
repair drain pipe.
Tie drain hose to inlet hose or
standpipe to prevent it from
unfastening. For smaller drain pipes,
insert the drain hose into the pipe
as far as the drain hose flange. For
larger drain pipes, insert the drain
hose into the pipe 1”-2” past the
flange .
Stop the washer and check the load.
Wrinkling
Washer not unloaded
promptly.
Washer overloaded.
Hot and cold water inlet
hoses are reversed.
Always remove items from the
washer as soon as the cycle is
complete.
The tub should not be tightly packed
with items.
Hot water rinse can set wrinkles
in garments. Check the inlet hose.
Stains on fabrics
Washer was not
unloaded promptly.
Clothes were not
properly sorted.
Always remove items from the
washer as soon as possible after the
cycle is complete.
Always wash dark colors separately
from light colors and whites to
prevent discoloration.
Never wash heavily soiled items with
lightly soiled items.
TROUBLESHOOTING & WARRANTY
