www.BISSELL.com
10
Troubleshooting
Problem
Possible causes
Remedies
Vacuum
cleaner won’t
turn on
Blown fuse/tripped breakers
in home
Check/replace fuse or reset breaker
Vacuum
cleaner won’t
pick up dirt
Hose not attached to foot suction
opening
Grasp quick reach handle and firmly push
hose wand onto the suction opening
Crack or hole in hose
Check hose and replace if needed
Broken or stretched drive belt
Replace drive belt, see page 9
Rotating floor brush bristles worn
Replace brush
Rotating floor brush jammed
Remove brush and clean debris
from brush ends
Filters are dirty
Check and clean pre-motor and
post-motor filters, see page 7-8
Clog in vacuum
Follow instructions on page 9 for
clearing clogs
Tools won’t
pick up
Dirt container or upper tank not
installed properly
Position correctly and lock in place
Filters are dirty
Check and clean pre-motor and
post-motor filters, see page 7-8
Clog in vacuum
Follow instructions on page 9 for
clearing clogs
Visible dirt
escaping
from cleaner
Dirt container full
Empty dirt container
Filters missing or installed
incorrectly
Check pre-motor and post-motor
filters for correct installation
Vacuum
cleaner
difficult to
push
Incorrect height adjustment
Adjust powerfoot to correct height
setting
Cord will not
retract
Knotted or twisted
Follow instructions on page 6
Maintenance: Clearing a Clog
Remove dirt tank and
check suction inlet
located on body of
vacuum for debris.
Grasp upper hose end and twist elbow
counterclockwise to remove. Remove
lower hose end by pulling it from
vacuum base. Unclog by inserting a
“blunt” object, like a broom handle, into
hose to dislodge blockage. Do not use
sharp objects.
1
2
NOTE: If clog persists, follow the floor brush roll maintenance
steps on page 8 and inspect air passageways for obstructions.
