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roubleshooting
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Vacuum cleaner won’t turn on
possible causes
Remedies
1. Power cord not plugged in
1. Check electrical plug
2. Blown fuse/tripped breaker
2. Check/replace fuse or reset breaker
3. Thermal protector activated
3. Allow cleaner to cool for 30 minutes, see pg. 13
4. Handle not fully attached
4. Remove handle and reinstall
brush not rotating
possible causes
Remedies
1. Brush switch turned to “Off”
1. Make sure brush switch is in “On” position
2. Vacuum is in upright position
2. Recline vacuum to operate brush
3. Brush is jammed
3. Remove obstruction or debris (pg. 14), unplug cleaner to
reset brush (pg. 14)
4. Brush needs to be reset
4. Unplug cleaner to reset brush (pg. 14)
5. Handle not fully attached
5. Remove handle and reinstall
Vacuum cleaner won’t pick up or low suction
possible causes
Remedies
1. Incorrect height setting
1. Turn dial to lower setting
2. Hose wand not properly positioned
2. Make sure hose wand is fully seated in base and diverter is
seated to the left
3. Dirt container not installed properly
3. Check assembly of upper and lower portions, correctly
position and snap into place
4. Dirt container full
4. Empty dirt container
5. Clog in cleaner
5. Follow instructions on pg. 12-13 for clearing clogs
6. Filters are dirty
6. Check and clean foam filter, check and replace HEPA filter
cartridge if needed
7. Hose not properly attached
7. Make sure hose collar is twisted to lock position
8. Fiber door and or gasket missing
8. Check filter door and gasket to verify.
or not installed properly
WaRning:
To reduce the risk of electric
shock, turn power OFF and
disconnect polarized plug from
electrical outlet before performing
maintenance or troubleshooting.
