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www.BISSELL.com
Clearing a Clog
Remove the hose
from the back of the
vacuum by twisting
it to the left. Remove
any debris that may
have gotten clogged.
Check the foot hose on
the back of your vacuum
down towards the bottom.
If necessary, remove the
screw from the foot hose
and check for clogs.
Check the air passageway on
the bottom of your vacuum.
Remove the bottom cover and
the brush. Remove any debris.
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2
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Troubleshooting
Problem
Possible Causes
Remedies
Vacuum won’t turn on
Power cord not plugged in
Check electrical plug
Blown fuse/tripped breaker
Check/replace fuse or reset breaker
Vacuum won’t
pick up dirt
Incorrect height adjustment
Adjust foot to correct height setting
Hose not attached to suction opening
Grasp the hose wand and firmly push into the hose wand base
Crack or hole in hose
Check hose and replace if needed
Broken or worn drive belt
Replace drive belt, see page 9
Brush roll jammed
Remove brush and clean debris from brush ends, see page 9
Clog in vacuum
Check for debris build-up or clogs in the inner tank, hose and foot/lower hose;
See online video for more help
Dirt Tank full
Empty Dirt Tank
Dirt Tank or upper tank not installed properly
Position correctly and lock in place, see page 7
Filters are dirty
Check and clean or replace pre-motor and post-motor filters, see page 8
Tool won’t
pick up
Crack or hole in hose
Check hose and replace if needed
Clog in vacuum
Check for debris build-up or clogs in the inner tank, hose and foot/lower hose;
See online video for more help
Dirt Tank full
Empty Dirt Tank
Dirt Tank or upper tank not installed properly
Position correctly and lock in place, see page 7
Filters are dirty
Check and clean or replace pre-motor and post-motor filters, see page 8
Vacuum difficult to push
Incorrect height adjustment
Adjust foot to correct height setting, see page 6
Visible dirt escaping
from vacuum
Dirt Tank full
Empty Dirt Tank
Filters missing or installed
incorrectly
Check pre-motor and post-motor
filters for correct installation, see page 8
WARNING
To reduce the risk of electric shock, turn power switch OFF and discon-
nect plug from electrical outlet before performing maintenance or troubleshooting checks.
