BCP-760
Operation Guide
Page 28 of 31
Chapter 6.Troubleshooting
1. If power-low icon indicator of main battery shown on LCD screen,
Plug in the 9V adapter to charge the battery pack for 2~3 hours.
2. If cannot power up BCP-760 after pressing [
]
⊙
key,
•
Charge the battery pack for
2~3 hours.
3. If cannot power up BCP-760 after charging battery pack for
2~3 hours.
•
Check if the battery pack is placed and connected properly in the battery compartment, or
•
Change the battery pack and charge it for
2~3 hours. If problem persists, call for service.
4. If BCP-760 does not upload data to host,
•
Check if the BCP-760 communication parameters (COM port, baud rate, data bits, parity, stop bit )
matched the Host’s setting, or
•
Check if the cable is plugged tightly, or
•
Check if connectors (on cable) have correct pin assignment.
5. If host cannot download application program to BCP-760,
•
Check if the host communication parameters (COM port, baud rate, data bits, parity, stop bit )
matched the portable’s setting, or
•
Check if the cable is plugged tightly, or
•
Check if connectors (on cable) have correct pin assignment.
6. If scanner does not scan,
•
Check if the type of scanner port is set correctly, or
•
Check if symbology used is enabled, or
•
If it still fails, call for service.
7. If keypad does not work properly,
•
Verify operation steps with user's manual, or
•
Power off and on your BCP-760, then press some keys to check if an audible beep is generated for
each key pressed. If not, call for service.
8. If encounter any other abnormal symptoms,
Caution
: The following process will clear all data in
BCP-760
RAM disk memory
)
Reset (cold start) the BCP-760, press [CMD], [
] and [
]
⊙
simultaneously, press [3] in “Start Menu” press ENTER. See if symptoms went away. If not, call for service.
