Serial Communication Adapters
Instruction Manual
11
TROUBLESHOOTING
Symptom Check/Action
Power LED is off
RS-485 serial adapter:
1.
Check modular cable connection
2.
Check power to meter
USB serial adapter:
1.
Check USB connections
2.
Try different USB port
3.
Check USB port with other device
Meter not communicating with
Bindicator PRD1000 Display Soft-
ware or other programs
Check:
1.
Serial adapter and cable
2.
Serial protocol selected
3.
Meter address and baud rate
4.
Software address and baud rate
If only the TX (or DATA IN) data
status LED is flashing when serial
communications attempted
Check:
1.
Serial adapter and cable
2.
Serial protocol selected
3.
Meter address and baud rate
4.
Software address and baud rate
If both data status LEDs (TX and
RX) are off when trying to com-
municate
Remove all unnecessary cables and
meters. Try getting the system to work
with only one meter (to ease trouble-
shooting) and then expand the system
one device at a time.
Communications slow
Increase the baud rate
Random communication errors
Decrease the baud rate
Other symptoms not described
above
Call Technical Support for
assistance.