BEYERTONE
®
www.beyertone.com
© IV-2022 BEYERTONE GmbH
Installation guide - beyertone
®
multiLAN Ver. 3
36/40
9. Service functions
9.1 Default IP
To gain access to the multiLAN web configuration menu, in particular if an unknown
static IP address has been assigned, switch off the appliance and hold down the
'UPDATE' button for approx. 5 seconds when you switch it back on (until the LEDs
‘STATUS’ and ‘MOH’ flash once). The appliance will then be reachable under the
default IP specified in Section 10 and
no
DHCP requests will be sent for the time being,
even if 'DHCP' is active. Once the appliance has been switched off and back on again
(without holding down the button), the specified IP address and DHCP (if active) will be
back in use. Always connect the network first, before powering up the unit.
9.2 Help and Log file
If questions or problems should occur when installing the unit, you may as a first step
make use of the integrated help features:
via the web configuration ‘Help’ screen (to which the link is in the top navigation bar)
you get a link to the complete installation manual as PDF file (downloading the file
from the device may take approx. 1 minute)
via the ‘Service’ screen you can activate writing a log file, which can be displayed
afterwards via the corresponding link on the same screen
additionally, the ‘Service’ screen provides links to the main configuration files of the
device, which can be used to show the files
NOTE:
If you are being asked by the BEYERTONE support to send the configuration
and/or log files (after writing), please use the links mentioned above and save the files
e.g. by right clicking with the mouse on the links and using the ‘Save as...’ menu.
9.3 System reset
If necessary, the appliance can be rebooted via the 'System / Restart' menu. Here, you
have the choice between rebooting the appliance using the current configuration data or
resetting it to the default factory settings (see Section 10). On restarting, the appliance
will be reachable again under the entered IP address after approx. ten seconds. You will
then have to log back into the browser configuration menu.
You can also reset the appliance to the factory settings (see Section 10) without using a
browser by first switching it off and then back on, holding down the 'UPDATE' button on
the front panel for approx. 15 seconds
as you do so (until the LEDs ‘STATUS’ and
‘MOH’ flash once and then three times). The LEDs on the front panel flashing three
times indicate a successful reset.
