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BEYERTONE

®

 

 

www.beyertone.com

 

© IV-2022 BEYERTONE GmbH 

Installation guide - beyertone

®

 multiLAN Ver. 3 

23/40

 

 

  Name: Here you can specify a name for the script, which e.g. makes it easier to 

select the right script when assigning scripts to the LINE ports. 
 

  In the 

‘Audio’ area you can select up to 5 announcement memory locations, which 

shall be played in sequence when the script is invoked. In addition, you can set how 
often the playback list shall be repeated and how long the timeout shall be when 
playback has finished. 
 

  The function selected 

under ‘End of message‘ will be executed, when the playback 

of the selected memory locations has ended: 

Without any optional licence

s, here the functions ‘Disconnect‘ and ‘Call transfer’ to 

the number given as ‘parameter’ are available. The number can consist of up to 20 
digits, where ‘0...9‘ are allowed as well as ‘

‘ and ‘#’.The character ‘P’ may be used 

to obtain a pause of approx. 2 seconds, if necessary. 

With the licence 

‘Auto Attendant’ activated, additionally the functions ‘Run script‘ 

and ‘Dial string‘ can be selected. Moreover, the licence ‘Mailbox‘ allows to set up 
the 

‘Leave message’ function (see below for details). 

 

  In the 

„Auto Attendant“ area you can set up additional features, if the licence ‘Auto 

Attendant’ is activated: 

Under DTMF 0-9 a

nd „

“ functions can be set up, which shall be executed, if the 

caller dials the respective digit during playback of the announcements. Possible 
functions are: 

‘Call transfer‘ to the number given under ‘Parameter‘, ‘Run script’, 

‘Dial string’ and ‘Pseudo direct dial’. If also the ‘Mailbox‘ licence is activated, 
additiona

lly ‘Leave message‘ can be selected (for details see below). 

If ‘None’ is selected as function, the multiLAN will not respond to the regarding 
DTMF entry at all, and the announcement playback will continue. However, valid 
DTMF entries stop the playback, and the programmed function will be invoked 
immediately. 

Under ‘Call transfer‘ the transfer of calls can be supervised on a busy target, if the 
licence 

‘Auto Attendant’ is activated. If the unit detects a busy tone after the call 

destination number has been dialed, the call will be taken back and the script 
specified as ‘Script busy’ will be invoked. If the call destination is not busy, a blind 
transfer will be executed by going on-hook after a short supervision time (approx. 5 
seconds). 

A supervision on ‘no answer’ cannot be operated by the multiLAN. 

NOTE:

 The blind transfer can be initiated immediately by the called party by 

entering any DTMF digit within the supervision time. 

 

Содержание multiLAN

Страница 1: ...y ye er rt to on ne e m mu ul lt ti iL LA AN N Announcement and Music on hold system with LAN interface I In ns st ta al ll la at ti io on n g gu ui id de e BEYERTONE GmbH Max Volmer Strasse 29 D 4072...

Страница 2: ...herefore that the programming interface on the appliance may exhibit changes compared with the information provided in this document Such changes represent an improvement in functionality and do not c...

Страница 3: ...ing personal announcements 16 5 Configuring music and announcements 18 5 1 Configuring music playback MOH port 18 5 2 Configuring LINE ports announcements 21 5 3 Script programming 22 6 Mailbox functi...

Страница 4: ...Installation guide beyertone multiLAN Ver 3 4 40 9 3 System reset 36 9 4 Updates and licence code 37 9 5 LED status indications 37 10 Factory settings 38 11 Troubleshooting and support 39 12 Updates a...

Страница 5: ...mp3 files as well as via the comfortable web interface which also allows playing and saving the messages as mp3 files Time controlled automatic or manual switchover between four available operating mo...

Страница 6: ...sary to switch the wires Never use the RJ11 cable to connect the PHONE output on the beyertone multi LAN to an a b port BEYERTONE accepts no liability for any damage caused to the appliance as a resul...

Страница 7: ...ing the port expansion module switch off power and remove all connections from the device Open the unit and plug in the module on the main board securing it by two locking pins After that close the de...

Страница 8: ...ce and download audio updates The green LAN socket LED means connected the yellow LED data Configuration and transfer download of audio files is done exclusively via the LAN interface When taking the...

Страница 9: ...BEYERTONE www beyertone com IV 2022 BEYERTONE GmbH Installation guide beyertone multiLAN Ver 3 9 40 Front view left part beyertone multiLAN Front view right part beyertone multiLAN...

Страница 10: ...n the browser login screen you will be taken to the main configuration screen Here you can access the various configuration sections for the beyertone multiLAN via the left hand menu bar The main appl...

Страница 11: ...twork section do not become effective until the system has been rebooted To do so use the menu item System Restart and then log in again using a different IP address if necessary NOTE Network settings...

Страница 12: ...ogue PBX extensions you can configure here through which codes call transfer and taking a call back from busy shall be initiated The following commands are allowed Code Meaning Flash pulse duration ca...

Страница 13: ...note that the unit is equipped with a power reserve of 24 hours for the internal clock in case of a power failure In the Memory section you can specify how much memory capacity shall be reserved for a...

Страница 14: ...to 9 In addition the timeout for the automatic logout from the browser configuration can be changed You can also log out manually at any time using the Logout link in the top menu bar Please note that...

Страница 15: ...ngs you can start loading your own mp3 audio files for music and announcements into the system This can be done straight from a browser or via automatic download from a URL from a subfolder on a web s...

Страница 16: ...providers mpm files are transferred to the appliance in the same way as mp3 files see description above NOTE Should you add any non royalty free tracks of your own please note any charges that may ap...

Страница 17: ...The numbering of the announcement memory locations is given from 101 to 200 in the menu e g you have to enter 101 for announcement memory location 1 etc Playback Enter 4 nnn to listen to memory locat...

Страница 18: ...times By this you can e g set up a basic music programme and additionally have special music pro grams only running at certain times Moreover this list view shows how the memory locations are currentl...

Страница 19: ...d date time if you wish to playback this memory location from a certain or until a certain point of time determine if you wish to playback this memory location only once at the certain point of time a...

Страница 20: ...yed back All other activated memory locations will not be played back for this time If no interval is pro grammed or valid any longer all activated memory locations will be played again By this you ca...

Страница 21: ...nterface is selected you can define which script will be opened when a call comes on this LINE see chapter 5 3 All interfaces except analogue Per port and per operation mode Day Break Night Holiday se...

Страница 22: ...as described in chapter 5 2 In the simplest case a script determines which announcement memory location shall be played back and to which number the call shall be transferred after the announcement N...

Страница 23: ...e Auto Attendant area you can set up additional features if the licence Auto Attendant is activated Under DTMF 0 9 and functions can be set up which shall be executed if the caller dials the respectiv...

Страница 24: ...BEYERTONE www beyertone com IV 2022 BEYERTONE GmbH Installation guide beyertone multiLAN Ver 3 24 40 Configuration Script screen...

Страница 25: ...even if the maximum number of digits is not reached yet You should activate the pseudo direct dial function only for those DTMF inputs which belong to extension numbers that are allowed to be reached...

Страница 26: ...ecorded when the memory is full and the caller will hear an appropriate announcement In this case some messages will have to be deleted manually before new messages can be recorded again Sorting Here...

Страница 27: ...LINE ports set to the interface analogue 6 2 Listen to messages by dial in Callers messages recorded by the multiLAN can be listened to and deleted by dialing in to the unit simply via telephone To be...

Страница 28: ...nters the menu PIN 4 to 8 digits default see above 1 Retrieve messages 8 Delete all messages Closes the menu call will be terminated Retrieve messages By entering 1 in the main menu recorded messages...

Страница 29: ...by a click on the corresponding symbol Moreover selected messages can be deleted via the web page The login to the messages web page is done by opening a web browser and using the link to the device a...

Страница 30: ...y schedule MODE LEDs Operating mode green Day green red Break red Night yellow Holiday as above but LED flashing Automatic schedule NOTE The mode switching by MODE Button can be deactivated by configu...

Страница 31: ...set start and end time to the same value The same can be done with the daytime settings for days without Day mode NOTE If a time schedule is programmed and activated additional manual switching of th...

Страница 32: ...for each holiday entry you can optionally define separately for each announcement port of the device a specific announcement memory location to be played back After saving the settings you will be tak...

Страница 33: ...nt of the web server Otherwise down loaded files with pre determined memory location numbers see Section 8 1 will replace existing files on the same locations or without number prescription they will...

Страница 34: ...red STATUS LED on the front panel of the appliance indicates the current download and the status of the network connection essential for downloading STATUS LED Meaning Green Last download OK Red Last...

Страница 35: ...myserver com folder it will not access any other addresses nor in particular will it transfer any files from the appliance to the URL or delete files under the URL For the download function to work t...

Страница 36: ...take approx 1 minute via the Service screen you can activate writing a log file which can be displayed afterwards via the corresponding link on the same screen additionally the Service screen provides...

Страница 37: ...o CFG and or TPL files provided from the BEYERTONE support can be transferred via this firmware upload dialogue An update of the firmware can also be done via download To do this start the update dire...

Страница 38: ...e g 2014 1802 10001 DHCP enabled see IP address DHCP otherwise default 192 168 1 3 Subnet mask DHCP otherwise default 255 255 255 0 Standard gateway DHCP default blank DNS server DHCP default blank Pr...

Страница 39: ...ect 9 1 Is Java script activated in the browser used for configuration Should you require any technical assistance when taking your beyertone multiLAN into operation please contact the BEYERTONE custo...

Страница 40: ...d semiconductor switch max 60V 50 mA Memory capacity max 5 hours announcements music mp3 at 128 Kbps max 20 hours messages Mailbox function mp3 data formats MPEG 2 Layer 3 compression files with no ad...

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