BEYERTONE
®
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Installation guide - beyertone
®
multiLAN Ver. 3
23/40
Name: Here you can specify a name for the script, which e.g. makes it easier to
select the right script when assigning scripts to the LINE ports.
In the
‘Audio’ area you can select up to 5 announcement memory locations, which
shall be played in sequence when the script is invoked. In addition, you can set how
often the playback list shall be repeated and how long the timeout shall be when
playback has finished.
The function selected
under ‘End of message‘ will be executed, when the playback
of the selected memory locations has ended:
Without any optional licence
s, here the functions ‘Disconnect‘ and ‘Call transfer’ to
the number given as ‘parameter’ are available. The number can consist of up to 20
digits, where ‘0...9‘ are allowed as well as ‘
‘ and ‘#’.The character ‘P’ may be used
to obtain a pause of approx. 2 seconds, if necessary.
With the licence
‘Auto Attendant’ activated, additionally the functions ‘Run script‘
and ‘Dial string‘ can be selected. Moreover, the licence ‘Mailbox‘ allows to set up
the
‘Leave message’ function (see below for details).
In the
„Auto Attendant“ area you can set up additional features, if the licence ‘Auto
Attendant’ is activated:
Under DTMF 0-9 a
nd „
“ functions can be set up, which shall be executed, if the
caller dials the respective digit during playback of the announcements. Possible
functions are:
‘Call transfer‘ to the number given under ‘Parameter‘, ‘Run script’,
‘Dial string’ and ‘Pseudo direct dial’. If also the ‘Mailbox‘ licence is activated,
additiona
lly ‘Leave message‘ can be selected (for details see below).
If ‘None’ is selected as function, the multiLAN will not respond to the regarding
DTMF entry at all, and the announcement playback will continue. However, valid
DTMF entries stop the playback, and the programmed function will be invoked
immediately.
Under ‘Call transfer‘ the transfer of calls can be supervised on a busy target, if the
licence
‘Auto Attendant’ is activated. If the unit detects a busy tone after the call
destination number has been dialed, the call will be taken back and the script
specified as ‘Script busy’ will be invoked. If the call destination is not busy, a blind
transfer will be executed by going on-hook after a short supervision time (approx. 5
seconds).
A supervision on ‘no answer’ cannot be operated by the multiLAN.
NOTE:
The blind transfer can be initiated immediately by the called party by
entering any DTMF digit within the supervision time.