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Getting the most from your BenQ monitor

How to upgrade the monitor on an existing computer

This instruction details the procedure for manually updating the existing monitor driver
software on your Microsoft Windows computer. It is currently tested as compatible for
Windows 10, Windows 8 (8.1), and Windows 7 Operating System (OS).

Installing monitor driver software involves selecting an appropriate information file (.inf) on the
BenQ LCD Monitor CD-ROM for the particular model monitor you have connected, and
letting Windows install the corresponding driver files from the CD. You need only steer it in
the right direction. Windows has an Upgrade Device Driver Wizard to automate the task and
guide you through the file selection and installation process.

See:

•

How to install on Windows 10 system on page 28

.

•

How to install on Windows 8 (8.1) system on page 29

.

•

How to install on Windows 7 system on page 30

.

The BenQ LCD Monitor driver for your model may well function perfectly with other versions of Windows,
however, as at the time of writing, BenQ has done no testing of this driver on other versions of Windows and
cannot guarantee its operation on those systems.

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Содержание PD Series

Страница 1: ...PD Series LCD Monitor User Manual ...

Страница 2: ...y Power Safety The AC plug isolates this equipment from the AC supply The power supply cord serves as a power disconnect device for pluggable equipment The socket outlet should be installed near the equipment and be easily accessible This product should be operated from the type of power indicated on the marked label If you are not sure of the type of power available consult your dealer or local p...

Страница 3: ... such as dropping or mishandling occurs contact qualified service personnel for servicing BenQ ecoFACTS BenQ has been dedicated to the design and development of greener product as part of its aspiration to realize the ideal of the Bringing Enjoyment N Quality to Life corporate vision with the ultimate goal to achieve a low carbon society Besides meeting international regulatory requirement and sta...

Страница 4: ...nitor on a new computer 26 How to upgrade the monitor on an existing computer 27 How to install on Windows 10 system 28 How to install on Windows 8 8 1 system 29 How to install on Windows 7 system 30 How to adjust your monitor 31 The control panel 31 Basic menu operation 32 Customizing the hot keys 33 Adjusting display mode 34 Choosing an appropriate picture mode 34 Connecting the monitor to your ...

Страница 5: ...ve the following items If any are missing or damaged please contact the place of purchase for a replacement BenQ LCD Monitor Monitor Stand Monitor Base Quick Start Guide CD ROM Power Cord Picture may differ from product supplied for your region Video Cable DP to mini DP ...

Страница 6: ...product supplied for your region And the package contents may subject to change without prior notice For cables that are not supplied with your product you can purchase them separately Consider keeping the box and packaging in storage for use in the future when you may need to transport the monitor The fitted foam packing is ideal for protecting the monitor during transport Always keep the product...

Страница 7: ...ontrol buttons 3 Power button 4 AC power switch for monitor 5 AC power input jack for monitor 6 Cable management hole 7 HDMI socket 8 DisplayPort socket 9 Mini DisplayPort socket 10 DisplayPort output socket for Multi Stream Transport MST 11 Headphone jack 12 Kensington lock slot LAN 5 12 9 2 6 7 8 11 10 3 4 ...

Страница 8: ...es 16 LAN Local Area Network port RJ 45 connector 17 USB Type C port 18 DisplayPort socket 19 Kensington lock slot 20 DC power input jack for monitor base 21 DC power switch for monitor base Above diagram may vary depending on the model Picture may differ from product supplied for your region LAN 14 15 16 1517 18 19 21 13 20 ...

Страница 9: ... base is a powerful docking that allows a quick and easy connection with a laptop The following connection illustrations are for your reference only For cables that are not supplied with your product you can purchase them separately Working with a desktop For detailed connection methods see page 13 LAN PC Headphone Speakers ...

Страница 10: ...ptop For detailed connection methods see page 13 For more information see How to assemble your monitor hardware when working with a laptop on page 21 LAN LAN Headphone Speakers LAN switch or hub Laptop USB peripherals USB peripherals Monitor base adapter ...

Страница 11: ...lass or damage the LCD substrate voiding your warranty Sliding or scraping the monitor around on your desk will scratch or damage the monitor surround and controls While the monitor is still inside the box hold the upper section of the plastic bag to take out the monitor Remove the bag carefully Never grasp the monitor edge as your monitor is an edge to edge monitor and should be handled with care...

Страница 12: ...onitor turn it over and place it upright on its stand on a flat even surface You might want to adjust the monitor stand height See Adjusting the monitor height on page 17 for more information You should position the monitor and angle the screen to minimize unwanted reflections from other light sources Your monitor is an edge to edge monitor and should be handled with care Adjust the screen angle b...

Страница 13: ...e monitor to any video source other than DP first Go to System and DisplayPort on the OSD menu of the monitor and change the setting from 1 2 to 1 1 Once the setting is done unplug the current video cable and re connect the DP cable To go to the OSD menu see Basic menu operation on page 32 Or To Connect the mini DP Cable Connect the plug of the mini DP cable to the monitor video socket Connect the...

Страница 14: ...ect the other end to a power outlet just yet 5 Organize the cables 6 Connect to and turn on the power Plug the other end of the power cord into a power outlet and turn it on Picture may differ from product supplied for your region Make sure the power switch next to the AC power input jack is switched to ON Turn on the monitor by pressing the power button on the monitor LAN LAN LAN ...

Страница 15: ... too and select an input source by the OSD control keys Follow the instructions in Getting the most from your BenQ monitor on page 25 to install the monitor software To extend the service life of the product we recommend that you use your computer s power management function ...

Страница 16: ...dded surface Please be careful to prevent damage to the monitor Placing the screen surface on an object like a stapler or a mouse will crack the glass or damage the LCD substrate voiding your warranty Sliding or scraping the monitor around on your desk will scratch or damage the monitor surround and controls 2 Remove the monitor stand While pressing and holding the quick release button detach the ...

Страница 17: ...ng hands on the upper or lower part of the height adjustable stand or at the bottom of the monitor as ascending or descending monitor might cause personal injuries Keep children out of reach of the monitor while performing this operation If the monitor has been rotated to portrait mode and height adjustment is desired you should be noted that the wide screen will keep the monitor from being lowere...

Страница 18: ...to the help document of your operating system for details 2 Fully extend the monitor and tilt it Gently lift the display up and extend it to the maximum extended position Then tilt the monitor The monitor should be vertically extended to allow to rotate from landscape to portrait mode 3 Rotate the monitor 90 degrees clockwise as illustrated To avoid the edge of the LCD display hitting the monitor ...

Страница 19: ...hardware Viewing angle adjustment You may position the screen to the desired angle with the monitor tilt and height adjustment functions Refer to the product specifications for details 4 Adjust the monitor to the desired viewing angle ...

Страница 20: ...he LCD monitor 1 Remove the monitor stand Lay the screen face down on a clean and well padded surface Detach the monitor stand as instructed in How to detach the stand on page 16 Use a cross pointed screwdriver to release the screws that fixing the back cover to the monitor The use of a magnetic head screwdriver is recommended to avoid of losing the screws In case you intend to use your monitor on...

Страница 21: ...e C port on the monitor base works with the supplied USB Type C cable to deliver power and transfer data If a USB Type C cable purchased separately is used check its specifications first 3 Connect the DP cable Connect the plug of the mini DP to DP cable to the monitor mini DisplayPort input socket Connect the other end of the cable to the DisplayPort socket on the monitor base After the monitor an...

Страница 22: ...ect the power cable Connect the power cable to the monitor Plug one end of the power cord into the socket labelled on the rear of the monitor Do not connect the other end to a power outlet just yet Connect the power cable to the monitor base Connect the power cord to the power adapter Plug one end of the power cord into the socket labelled on the rear of the monitor base Do not connect the other e...

Страница 23: ...hole on the stand 9 Connect to and turn on the power Plug the other end of the both power cords into appropriate power outlets and turn them on Picture may differ from product supplied for your region On both the monitor and the base make sure the power switch is switched to ON On the monitor On the base Turn on the monitor by pressing the power button on the monitor LAN LAN ...

Страница 24: ... Turn on the laptop too and follow the instructions in Getting the most from your BenQ monitor on page 25 to install the monitor software To extend the service life of the product we recommend that you use your computer s power management function ...

Страница 25: ...ing the monitor to your computer Windows will automatically recognize the new or different hardware and will launch its Found New Hardware wizard Follow the wizard instructions until it asks you to select a monitor model At that point click the Have Disk button insert the BenQ LCD Monitor CD ROM and select the appropriate monitor model Further details and step by step instructions for either an au...

Страница 26: ...nd New Hardware Wizard Follow the prompts until it displays the option to Install Hardware Device Drivers 2 Insert the BenQ LCD Monitor CD ROM into a CD drive on the computer 3 Check Search for a suitable driver for my device option and click Next 4 Check the option for CD ROM drives uncheck all others and click Next 5 Look to confirm that the wizard has selected the correct name of your monitor a...

Страница 27: ...nitor you have connected and letting Windows install the corresponding driver files from the CD You need only steer it in the right direction Windows has an Upgrade Device Driver Wizard to automate the task and guide you through the file selection and installation process See How to install on Windows 10 system on page 28 How to install on Windows 8 8 1 system on page 29 How to install on Windows ...

Страница 28: ... on the computer 7 In the Update Driver Software window select the option Browse my computer for driver software 8 Click Browse and navigate to the following directory d BenQ_LCD Driver where d is the drive letter designator for the CD ROM drive 9 Select the correct folder name of your monitor from provided driver list and click Next This will copy and install the appropriate monitor driver files ...

Страница 29: ...and then the Properties button 5 Click the Driver tab and the Update Driver button 6 Insert the BenQ LCD Monitor CD ROM into a CD drive on the computer 7 In the Update Driver Software window select the option Browse my computer for driver software 8 Click Browse and navigate to the following directory d BenQ_LCD Driver where d is the drive letter designator for the CD ROM drive 9 Select the correc...

Страница 30: ...nd the Update Driver button 6 Insert the BenQ LCD Monitor CD ROM into a CD drive on the computer 7 In the Update Driver Software window select the option Browse my computer for driver software 8 Click Browse and navigate to the following directory d BenQ_LCD Driver where d is the drive letter designator for the CD ROM drive 9 Select the correct folder name of your monitor from provided driver list...

Страница 31: ...your monitor How to adjust your monitor The control panel No Name Description 1 Control keys Accesses the functions or menu items displayed on the screen right next to each key 2 Power key Turns the power on or off 1 2 ...

Страница 32: ...lar functions 3 Select Menu to access the main menu 4 In the main menu follow the icons next to the control keys to make adjustments or selection See Navigating the main menu on page 36 for details on the menu options No OSD in hot key menu OSD icon in main menu Function Custom Key 1 By default the key is the hot key for Picture Mode To change the default settings see Customizing the hot keys on p...

Страница 33: ...keys to bring up the hot key menu and press Menu to access the main menu 2 Go to System 3 Select the custom key you want to change Custom Key 2 By default the key is the hot key for Input To change the default settings see Customizing the hot keys on page 33 For Down Decrease adjustment Custom Key 3 By default the key is the hot key for Brightness To change the default settings see Customizing the...

Страница 34: ...des that are suitable for different types of images See Picture Mode on page 40 for all the available picture modes Go to Picture Advanced and Picture Mode for a desired picture mode Connecting the monitor to your MacBook series product While the monitor is connected to your MacBook series product switch to M book mode which represents MacBook s color matching and visual representation on your mon...

Страница 35: ...more information Supported resolution To perform MST a limited number of connected monitors is required to ensure image quality The following information shows the image resolution available to each monitor If connectivity of monitor base is preferred during MST connect the first monitor to your laptop using a USB Type C and a DP cable in Step 2 The monitor base now supports power supply for your ...

Страница 36: ...s that are not available will become grayed out And keys that are not available will be disabled and the corresponding OSD icons will disappear For models without certain functions their settings and related items will not appear on the menu For more information on each menu please refer to the following pages Display menu on page 37 Picture menu on page 38 Picture Advanced menu on page 40 Audio m...

Страница 37: ...d related items will not appear on the menu 1 Select Menu from the hot key menu 2 Use or to select Display 3 Select to go to a sub menu and then use or to select a menu item 4 Use or to make adjustments or use to make selection 5 To return to the previous menu select 6 To exit the menu select Input Display Picture Picture Advanced Audio System Mode Standard DisplayPort Mini DisplayPort HDMI Item F...

Страница 38: ...ect a menu item 4 Use or to make adjustments or use to make selection 5 To return to the previous menu select 6 To exit the menu select 50 Display Picture Picture Advanced Audio System Mode Standard Normal Bluish Reddish User Define Brightness Contrast Sharpness Gamma Color Temperature Hue Saturation Reset Color 100 100 R G B 100 Item Function Range Brightness Adjusts the balance between light and...

Страница 39: ...the color tint of the image Go to the succeeding R red G green and B blue menus to change the settings Decreasing one or more of the colors will reduce their respective influence on the color tint of the image e g if you reduce the Blue level the image will gradually take on a yellowish tint If you reduce Green the image will become a magenta tint R 0 100 G 0 100 B 0 100 Hue Adjusts the degree of ...

Страница 40: ...evious menu select 6 To exit the menu select Display Picture Picture Advanced Audio System Mode Standard Picture Mode Dynamic Contrast Display Mode HDMI RGB PC Range sGRB Animation CAD CAM Darkroom Rec 709 Standard Low Blue Light M book Item Function Range Picture Mode Select a picture mode that best suits the type of images shown on the screen sRGB For better color matching representation with th...

Страница 41: ...ombination of picture settings defined by users Dynamic Contrast The function is to automatically detect the distribution of an input visual signal and then to create the optimal contrast 0 to 5 Display Mode This feature is provided to allow aspect ratios other than 16 9 to be displayed without geometric distortion The options under Display Mode will be different depending on the input signal sour...

Страница 42: ...Select Menu from the hot key menu 2 Use or to select Audio 3 Select to go to a sub menu and then use or to select a menu item 4 Use or to make adjustments or use to make selection 5 To return to the previous menu select 6 To exit the menu select Item Function Range Volume Adjusts the audio volume 0 100 Mute Mutes the audio input ON OFF Audio Select for models with more than 2 audio sources Allow u...

Страница 43: ...nd related items will not appear on the menu 1 Select Menu from the hot key menu 2 Use or to select System 3 Select to go to a sub menu and then use or to select a menu item 4 Use or to make adjustments or use to make selection 5 To return to the previous menu select 6 To exit the menu select Display Picture Picture Advanced Audio System Mode Standard Language Display Time MST OSD Lock 5 Sec 10 Se...

Страница 44: ...ki Česky Magyar Română Nederlands Русский Svenska Português 日本語 한국어 繁體中文简体中文 Display Time Adjusts the display time of the OSD menu 5 sec 10 sec 15 sec 20 sec 25 sec 30 sec MST Allows data transmission while multiple monitors are daisy chained ON OFF OSD Lock Prevents all the monitor settings from being accidentally changed When this function is activated the OSD controls and hotkey operations wil...

Страница 45: ...FF DP Auto Switch When this function is activated DP port will be in the input auto select loop Otherwise DP can only be selected by input select or by hot key ON OFF HDMI Auto Switch When this function is activated HDMI port will be in the input auto select loop Otherwise HDMI can only be selected by input select or by hot key ON OFF Auto Power Off Sets the time to power off the monitor automatic...

Страница 46: ...46 Navigating the main menu Reset All Resets all mode color and geometry settings to the factory default values YES NO Item Function Range ...

Страница 47: ...to the factory defaults If the image is still not correct and the OSD also has faulty coloration this means one of the three primary colors is missing in the signal input Now check the signal cable connectors If any pin is bent or broken off please contact your dealer to get necessary support The image is distorted flashes or flickers Read the instructions on the link Adjusting the Screen Resoluti...

Страница 48: ... bent or broken off please contact your dealer to get necessary support If the LED is off check the power supply mains socket the external power supply and the mains switch The OSD controls are inaccessible To unlock the OSD controls when it is preset to be locked press and hold any key for 10 seconds A message Out of Range on the screen during computer boot up process If there is a message Out of...

Страница 49: ... cable on page 21 for more information Check if the DP cable has been connected to the monitor and its base properly See Connect the DP cable on page 21 for more information Check if the input source has been selected to Mini DisplayPort on Display Input Check if the OSD menus are properly configured Go to System OSD Settings MST and select OFF Go to System DP and select DP 1 2 No response from th...

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