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TROUBLESHOOTING
TELEPHONE UNIT TROUBLESHOOTING TABLE
SYMPTOM SOLUTION
No dial tone
•
Check for the telephone line cord connectors at
both ends that they are pushed in firmly until they
click.
Does not ring
•
Check to see if the programmable ringer volume is
set to OFF. Refer to the “MENU Function 2
:
HANDSET - Setting the Ringer ON/OFF” section
of the manual.
•
You may have exceeded the Ringer Equivalence
Number (REN) limit of how many phones can be
connected to the same line. The REN total of all
devices (printed on the bottom label of each unit)
should not exceed five (5). Disconnect the
appropriate units to lower the REN total.
No power on the
handset unit
•
Check for the Ni-MH battery pack connection
inside the battery compartment on the handset.
•
The handset rechargeable Ni-MH battery pack
may need charging.
Does not charge
•
Make sure the charging contacts on both the base
unit and the handset is in contact during charging.
Range is limited
•
Move the base unit so that it is centrally located in
your residence or office and make sure that the
base unit is not located near appliances.
•
Refer to the “Technical Information” section
regarding range.
Calls received flutters
or fades
•
The handset rechargeable Ni-MH battery pack
may need charging.
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