Troubleshooting:
WARNING!
Make sure that all equipment is turned off when connecting or disconnecting
any cables. Plugging and unplugging cables while the computer or OmniView
are powered could potentially damage the computer, the OmniView, or both.
VIDEO
Q: What are the tech specs for the video section of the OmniView?
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Compatible with VGA, SVGA and Multisync monitors
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Monitor Support: RGB Analog, Horizontal Sync, Vertical Sync
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VGA Bandwidth: 100 MHz
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VGA Resolution max: 1024 x 768
Q: The monitor is fuzzy or I am getting ghosting or shadowing. What do I do?
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Check cable connections
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If shadowing only happens from one computer, try swapping the cables
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If possible, try a lower video resolution and/or refresh rate
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For high resolutions and/or long distances, use A3H981-xx-T cable, where “-xx” denotes the length
of the cable in feet
Q: I have a Monochrome monitor and it is not working. Why not?
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The OmniView supports SVGA, VGA, and Multisync monitors only
KEYBOARD
Q: The Keyboard is not detected, or a keyboard error is received during boot-up.
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Check cable connections
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Make sure the keyboard works when it is connected directly to the computer
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Make sure you are using the correct power supply, it should be 9VDC 600mA
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If you are cascading OmniViews, make sure you are using DIN-5 male to male cable to connect the
keyboard ports between OmniViews
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Try a different keyboard
Q: I am unable to select ports on the OmniView using the keyboard combinations.
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For Cascaded OmniViews make sure that all DIP switches on all levels other than the top level are
all OFF.
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When cascading OmniViews, the DIN-5 male to male cable MUST be used for the keyboard, not the
PS/2 male to male cable.
Q: I have some computers that are AT-style keyboards and some that are PS/2-style keyboard, can I
connect them both to the OmniView?
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Yes.
Q: I am trying to cascade OmniViews but the lower level OmniViews are not working and/or are not
responding to the port selections or "Hot Keys".
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Make sure that DIP switch 3 of the top level OmniView is set to OFF (or up). On all of the
OmniViews below the top level, all DIP switches need to be OFF (or up).
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When cascading OmniViews, the DIN-5 male to male cable MUST be used for the keyboard, not a
PS/2 male to male cable.
Q: I have the OmniView in scan mode and it skips ports that do not have anything connected to it.
