84
83
Troubleshooting
84
•.
The Setup Assistant completed, but my web browser
doesn’t work.
•.
I am unable to connect to the Internet. The “modem” LED
on my Modem Router is blinking, and the “internet” LED
is solid.
1.
.. If.the.“modem”.LED.is.blinking,.and.the.“internet”.LED.is.solid,.
but.you.are.unable.to.access.the.Internet,.there.may.be.third-
party.firewall.software.installed.on.the.computer.attempting.to.
access.the.Internet..Examples.of.third-party.firewall.software.are.
ZoneAlarm,.BlackICE.PC.Protection,.McAfee.Personal.Firewall,.
and.Norton.Personal.Firewall.
2.
.. If.you.do.have.firewall.software.installed.on.your.computer,.
please.make.sure.that.you.properly.configure.it..You.can.
determine.if.the.firewall.software.is.preventing.Internet.access.by.
temporarily.turning.it.off..If,.while.the.firewall.is.disabled,.Internet.
access.works.properly,.you.will.need.to.change.the.firewall.
settings.to.function.properly.when.it.is.turned.on.
3.
.. Please.refer.to.the.instructions.provided.by.the.publisher.of.your.
firewall.software.for.instructions.on.configuring.the.firewall.to.
allow.Internet.access.
If.you.are.still.unable.to.access.the.Internet.after.disabling.any.firewall.
software,.please.contact.Belkin.Technical.Support.