80
79
Troubleshooting
80
Setup Assistant CD does not automatically start.
If.the.CD-ROM.does.not.start.the.Setup.Assistant.automatically,.it.
could.be.that.the.computer.is.running.other.applications.that.are.
interfering.with.the.CD.drive..
1.
. If.the.Setup.Assistant.Welcome.screen.does.not.appear.within.
15-20.seconds,.open.up.your.CD-ROM.drive.by.double-clicking.
on.the.“My.Computer”.icon.that.is.located.on.your.desktop.
2.
.. Next,.double-click.on.the.CD-ROM.drive.that.the.Setup.Assistant.
CD.has.been.placed.in.to.start.the.installation.
3.
.. The.Setup.Assistant.should.start.within.a.few.seconds.. .
If,.instead,.a.window.appears.showing.the.files.on.the.CD,.
double-click.on.the.icon.labeled.“SetupAssistant”.
4.
. If.the.Setup.Assistant.still.does.not.start,.reference.the.section.
titled.“Manually.Configuring.Network.Settings”.(page.71.of.this.
User.Manual.for.an.alternative.setup.method).
Setup Assistant cannot find my Modem Router.
If.the.Setup.Assistant.is.not.able.to.find.the.Modem.Router.during.the.
installation.process,.please.check.the.following.items:
1.
. If.the.Setup.Assistant.is.not.able.to.find.the.Modem.Router.
during.the.installation.process,.there.may.be.third-party.firewall.
software.installed.on.the.computer.attempting.to.access.the.
Internet..Examples.of.third-party.firewall.software.are.ZoneAlarm,.
BlackICE.PC.Protection,.McAfee.Personal.Firewall,.and.Norton.
Personal.Firewall..If.you.do.have.firewall.software.installed.on.
your.computer,.please.make.sure.that.you.properly.configure.it..
You.can.determine.if.the.firewall.software.is.preventing.Internet.
access.by.temporarily.turning.it.off..If,.while.the.firewall.is.
disabled,.Internet.access.works.properly,.you.will.need.to.change.
the.firewall.settings.to.function.properly.when.it.is.turned.on..
Please.refer.to.the.instructions.provided.by.the.publisher.of.your.
firewall.software.for.instructions.on.configuring.the.firewall.to.
allow.Internet.access.