76
N+ Wireless Modem Router
sections
table of contents
1
2
3
4
5
6
7
8
10
TRoUblesHooTINg
9
setup assistant Cd does not automatically start .
If the CD-ROM does not start the Setup Assistant automatically, it could
be that the computer is running other applications that are interfering
with the CD drive .
1 .
If the Setup Assistant Welcome screen does not appear within 15–20
seconds, open up your CD-ROM drive by double-clicking on the “My
Computer” icon that is located on your desktop .
2 .
Next, double-click on the CD-ROM drive that the Setup Assistant CD
has been placed in to start the installation .
3 .
The Setup Assistant should start within a few seconds . If, instead, a
window appears showing the files on the CD, double-click on the icon
labeled “SetupAssistant” .
4 .
If the Setup Assistant still does not start, reference the section titled
“Manually Configuring Network Settings” (page 68) of this User
Manual for an alternative setup method) .
setup assistant cannot find my Router .
If the Setup Assistant is not able to find the Router during the installation
process, please check the following items:
1 .
If the Setup Assistant is not able to find the Router during the
installation process, there may be third-party firewall software
installed on the computer attempting to access the Internet .
Examples of third-party firewall software are ZoneAlarm, BlackICE PC
Protection, McAfee Personal Firewall, and Norton Personal Firewall . If
you do have firewall software installed on your computer, please make
sure that you properly configure it . You can determine if the firewall
software is preventing Internet access by temporarily turning it off . If,
while the firewall is disabled, Internet access works properly, you will
need to change the firewall settings to function properly when it is
turned on . Please refer to the instructions provided by the publisher
of your firewall software for instructions on configuring the firewall to
allow Internet access .
2 .
Unplug power to the Router for 10 seconds, and then plug the power
back into the Router . Ensure that the Router’s “router” LED is on; it
should be solid BLUE . If not, check to make sure that the AC adapter
is connected to the Router and plugged into a wall outlet .
3 .
Ensure that you have a cable connected between (1) the network
(Ethernet) port on the back of the computer and (2) one of the “to
Wired Computers” ports on the back of the Router .
Note:
The computer should NOT be connected to the port labeled
“to Modem” on the back of the Router .
4 .
Try shutting down and restarting your computer, then rerunning
the Setup Assistant .
If the Setup Assistant is still unable to find the Router, reference
the section titled “Manually Configuring Network Settings” for
installation steps .
