F5D8636-4_man updated by ARC
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If the “Modem” light is blinking and the “Internet” light is solid, but you are
unable to access the Internet, there may be third-party firewall software installed
on the computer attempting to access the Internet. Examples of third-party
firewall software are ZoneAlarm, BlackICE PC Protection, McAfee Personal
Firewall, and Norton Personal Firewall.
If you do have firewall software installed on your computer, please make sure
that you properly configure it. You can determine if the firewall software is
preventing Internet access by temporarily turning it off. If, while the firewall is
disabled and Internet access works properly, you will need to change the
firewall settings to function properly when it is turned on.
Please refer to the instructions provided by the publisher of your firewall
software for instructions on configuring the firewall to allow Internet access.
If you are still unable to access the Internet after disabling any firewall software,
please contact Belkin Technical Support.
Problem:
I can’t connect to the Internet wirelessly.
Solution:
If you are unable to connect to the Internet from a wireless computer, please do
the following:
1. Look at the lights on your Router. Your Belkin Router’s lights should be as
follows:
• The “Power” light should be on.
• The “Internet” light should be on and not blinking.
• The “Modem” light should be either on or blinking.
2. Open your wireless utility software by clicking on the icon in the system tray
at the bottom, right-hand corner of the screen. If you are also using a Belkin
Wireless Card or Adapter with this Router, the tray icon should look like this
3. The exact window that opens will vary depending on the model of wireless
card you have; however, any of the utilities should have a list of “Available
Networks”—those wireless networks it can connect to.
Does the name of your wireless network appear in the results?
Yes, my network name is listed—go to the troubleshooting solution titled “I can’t
connect to the Internet wirelessly, but my network name is listed”.
No, my network name is not listed—go to the troubleshooting solution titled “I
can’t connect to the Internet wirelessly, and my network name is not listed”.
Problem:
I can’t connect to the Internet wirelessly, but my network name is listed.
