PM00736-A_F5D8235-4_N+_RTR_MNL_jdk.doc
Page 104 of 120
4.
You may need to configure your Router to meet the specific requirements of
your ISP. To search our knowledge base for ISP-specific issues, go to:
http://web.belkin.com/support and type in “ISP”.
If you are still unable to access the Internet after verifying these settings, please
contact Belkin Technical Support.
•
The Setup Assistant completed, but my web browser doesn’t work.
•
I am unable to connect to the Internet. The “modem” LED on my Router
is blinking, and the “internet” LED is solid.
1.
If the “modem” LED is blinking, and the “internet” LED is solid, but you are
unable to access the Internet, there may be third-party firewall software
installed on the computer attempting to access the Internet. Examples of
third-party firewall software are ZoneAlarm, BlackICE PC Protection, McAfee
Personal Firewall, and Norton Personal Firewall.
2.
If you do have firewall software installed on your computer, please make sure
that you properly configure it. You can determine if the firewall software is
preventing Internet access by temporarily turning it off. If, while the firewall is
disabled, Internet access works properly, you will need to change the firewall
settings to function properly when it is turned on.
3.
Please refer to the instructions provided by the publisher of your firewall
software for instructions on configuring the firewall to allow Internet access.
If you are still unable to access the Internet after disabling any firewall software,
please contact Belkin Technical Support.
I can’t connect to the Internet wirelessly.
If you are unable to connect to the Internet from a wireless computer, please
check the following items:
1.
Look at the lights on your Router. If you’re using a Belkin Router, the lights
should be as follows:
• The “router” LED should be on.
• The “modem” light should be on, and not blinking.
• The “internet” LED should be on, and not blinking.
* The “Wireless” light should be on, not blinking.
