background image

35

34

35

34

I can’t connect to the Internet wirelessly

If you are unable to connect to the Internet from a wireless 
computer, please check the following items:

1.

  Look at the lights on your Wireless Router. If you’re using a 

Belkin Wireless Router, the lights should be as follows:

• The “Power” light should be on.
• The “Connected” light should be on, and not blinking.
• The “WAN” light should be either on or blinking.

If your Belkin Wireless Router’s lights have the above 
characteristics, go to number 

2.

 below.

If this is 

NOT

 the case, make sure:

• The Router power cord is plugged in
•  All cables are connected between the router and  

the modem

•  All the modem’s LEDs are functioning correctly. If not, see 

your modem’s user manual.

• Reboot the Router
• Reboot the Modem

If you continue to have issues, please contact Belkin  
Technical Support.

If you are not using a Belkin Wireless Router, consult that router 
manufacturer’s user guide.

2.

  Open your wireless utility software by clicking on the icon in 

the system tray at the bottom right-hand corner of the screen.  
If you’re using a Belkin wireless card, the tray icon should look 
like this (the icon may be red or green):

Troubleshooting

Содержание F5D7011

Страница 1: ...F5D7011 High Speed Mode Wireless G Notebook Network Card Connect your laptop computer to a FASTER wireless network User Manual ...

Страница 2: ...d 8 Step 1 Install the Software 8 Step 2 Plug the Card in an Available CardBus Slot of your Laptop 9 Step 3 Let Windows Finish the Installation 10 4 Using the Belkin Wireless LAN Utility 12 Setting Wireless Network Preferences 13 Securing your Wi Fi Network 16 Monitoring the Status of your Network Connection 28 Monitoring Data Transfer 30 Finding Available Networks in your Area 31 Performing Diagn...

Страница 3: ...rking Hardware for Optimal Performance Advantages of a wireless network Mobility you no longer need a dedicated computer room you can work on a networked laptop or desktop computer anywhere within your wireless range Easy installation Belkin Easy Installation Wizards make setup simple Flexibility set up and access printers computers and other networking devices from anywhere in your home Easy Expa...

Страница 4: ...lease contact Belkin Technical Support Note While some of the items listed below can affect network performance they will not prohibit your wireless network from functioning if you are concerned that your network is not operating at its maximum effectiveness this checklist may help 1 Placement of your Wireless Router or Access Point Place your Wireless Router or Access Point the central connection...

Страница 5: ...y from Wireless Router or Access Point and your wireless enabled computers Unplug and remove the battery from any cordless phone that operate on the 2 4GHz band check manufacturers information If this fixes the problem your phone may be interfering If your phone supports channel selection change the channel on the phone to the furthest channel from your wireless network as possible For example cha...

Страница 6: ...ny commercial websites which require a username and password to access your account Secure connections can be interrupted by a computer s power management setting which causes it to go to sleep The simplest solution to avoid this is to simply reconnect by re running the VPN or AOL software or by re logging into the secure web site A second alternative is to change your computer s power management ...

Страница 7: ...ess Configuration Utility CardBus interface for operation in virtually any notebook computer WPA 64 bit WEP Wired Equivalent Privacy or 128 bit encryption Wireless access to networked resources Support for both Infrastructure and Ad Hoc peer to peer networking modes Easy installation and use Internal antenna LED power and network link indicators Overview When operating in High Speed Mode this Wi F...

Страница 8: ... for special projects or peak time Sets up temporary networks such as at trade shows exhibitions and constructions sites on a short term basis also companies who need additional workstations for a peak activity period SOHO Small Office Home Office networking needs Provides the easy and quick small network installation SOHO users need Product Specifications Host Interface 32 bit Cardbus Power Consu...

Страница 9: ...owly flashes when not linked to a wireless network c Card Connector Part of the Card that fits into your computer s CardBus slot System Requirements PC compatible laptop with one available CardBus slot Windows 98SE Me 2000 XP Package Contents High Speed Mode Wireless G Notebook Network Card Quick Installation Guide Installation Software CD User Manual a b c ...

Страница 10: ...ithin 20 seconds open your CD ROM drive by double clicking on the My Computer icon and insert the CD Double click on the CD ROM drive that the installation CD has been placed in to start the installation Then double click on the folder named Files Next double click on the icon named setup exe 1 3 In the menu window drag your mouse over the Install button then select Click here to start the softwar...

Страница 11: ...rd Insert the Card label side UP into your computer s CardBus slot firmly until it stops The power light on the top will turn on when it is inserted properly Note If your system did not prompt you to insert your Card after the installation is completed please do so now 2 2 After the installation is complete click Finish 1 4 The installer will now start Click Next and follow the on screen instructi...

Страница 12: ...there is a problem Select Continue Anyway and follow the on screen instructions 3 3 If you are using Windows 98SE or Me you will be asked to restart your computer If you are using Windows 2000 or XP click Finish to finish the installation process 3 4 When the installation is complete a small Signal Indicator icon in your system tray bottom right corner of most screens will appear Double click the ...

Страница 13: ...ng and Setting up the Card 3 5 Select the network you want to connect to under Available networks and click Connect 3 6 The Signal Indicator icon in your system tray should now turn green yellow if the signal is weak Installation is now complete ...

Страница 14: ...cator icon to bring up the Wireless Network screen The following screen will appear Next click on the Advanced button to enable the Belkin Wireless LAN Utility This utility will allow you to view and configure the wireless settings of your card Using the Belkin Wireless LAN Utility ...

Страница 15: ...ea If you don t see a name in the box click on the Refresh j button to rescan for any available networks To connect to a network select a network name in the Available Networks list box and click the Configure i button Click OK m in the Wireless Network Properties box to add the network name to the Preferred Networks c list Wait up to one minute for the network connection to be made Your computer ...

Страница 16: ...emove f networks from the Preferred Networks list by using these buttons g System Tray Icon Check this box so that the wireless icon appears on your system tray h Properties To change the properties and WEP security settings of a network select a network from the Preferred Networks c then click on the Properties h button l Advanced Allows you to select the type of networks you want to connect to W...

Страница 17: ...ss Point Infrastructure Networks Only When this option is selected the Card will attempt to connect to any available wireless router or access point in the area Ad Hoc networks will be excluded from the list of available networks when this option is selected Computer to Computer Ad Hoc Networks Only When this option is selected the Card will attempt to connect to any available computer in the area...

Страница 18: ...tem generated data 64 bits total Some hardware manufacturers refer to 64 bit as 40 bit encryption Shortly after the technology was introduced researchers found that 64 bit encryption was too easy to decode Using the Belkin Wireless LAN Utility Name 64 bit Wired Equivalent Privacy 128 bit Encryption Wi Fi Protected Access Wi Fi Protected Access Acronym 64 bit WEP 128 bit WEP WPA TKIP WPA AES Securi...

Страница 19: ...cryption Encryption Keys After selecting either the 64 bit WEP or 128 bit encryption mode it is critical that you generate an encryption key If the encryption key is not consistent throughout the entire wireless network your wireless networking devices will be unable to communicate with one another You can enter your key by typing in the hex key A hex hexadecimal key is a mixture of numbers and le...

Страница 20: ...haracters long It can be a combination of letters numbers or characters Each client uses the same network key to access the network Typically this is the mode that will be used in a home environment WPA with radius server is a system where a radius server distributes the network key to the clients automatically This is typically found in a business environment For a list of Belkin wireless product...

Страница 21: ...ow to access the management interface Changing the Wireless Security Settings The Belkin Wireless G Router and Belkin G Range Extender Access Point are equipped with the latest WPA security feature They also support the legacy WEP security standard By default wireless security is disabled To enable security you will need to determine which standard you want to use To access the security settings c...

Страница 22: ... Apply Changes to finish Encryption in the wireless router or access point is now set Each of your computers on your wireless network will now need to be configured with the same security settings WARNING If you are using a wireless client to turn on the security settings in your wireless router or access point you will temporarily lose your wireless connection until you activate security on your ...

Страница 23: ...D4 E7 128 bit WEP key 3 Click Apply Changes to finish Encryption in the wireless router or access point is now set Each of the computers on your wireless network will now need to be configured with the same security settings WARNING If you are using a wireless client to turn on the security settings in your wireless router or access point you will temporariy lose your wireless connection until you...

Страница 24: ...drop down menu select WPA PSK no server 2 Enter your network key This can be from 8 to 63 characters and can be letters numbers or symbols This same key must be used on all of the clients network cards that you want to include in your wireless network 3 Click Apply Changes to finish You must now set all clients network cards to match these settings Using the Belkin Wireless LAN Utility ...

Страница 25: ...ect WPA with Radius Server 2 Enter the IP address of the radius server into the Radius Server fields 3 Enter the radius key into the Radius Key field 4 Enter the key interval The key interval is how often the keys are distributed in packets 5 Click Apply Changes to finish You must now set all clients network cards to match these settings IMPORTANT You must now set all wireless network cards adapte...

Страница 26: ...t that requires a 64 Bit or 128 Bit WEP Key 1 Double click the Signal Indicator icon to bring up the Wireless Network screen The Advanced button will allow you to view and configure more options of your Card 2 Under the Wireless Network tab select a network name from the Available networks list and click Configure 3 Under Data Encryption select WEP 4 Ensure that the check box The key is provided f...

Страница 27: ...ixture of numbers and letters from A F and 0 9 For 128 bit WEP you need to enter 26 keys For 64 bit WEP you need to enter 10 keys This network key needs to match the key you assign to your wireless router or access point 6 Click OK and then Apply to save the settings Using the Belkin Wireless LAN Utility ...

Страница 28: ...rks tab select a network name from the Available networks list and click Configure The following screen will appear 3 Under Network Authentication select WPA PSK 4 Type your WPA key in the Network key box Important WPA PSK is a combination of numbers and letters from A Z and 0 9 For WPA PSK The key must be between 8 and 63 characters long and needs to match the key you assign to your wireless rout...

Страница 29: ...less Network Properties screen The Advanced button will allow you to view and configure more options of your Card 2 Under the Wireless Networks tab select a network name from the Available networks list and click Configure The screen to the left will appear 3 Under Network Authentication select WPA 4 Under the Authentication tab select the settings that are indicated by your network administrator ...

Страница 30: ...s point that you are connected to c WEP Shows whether the network you are associated with has WEP encryption enabled or disabled d Speed Displays the data rate of the current connection e Channel Shows the current channel 1 11 you are using When connected to a wireless router or access point the channel is set automatically When connected to another computer using Ad Hoc mode the channel can be se...

Страница 31: ... decibel scale is negative so smaller absolute values correspond to stronger signals i e 20 dBm is stronger than 80 dBm The signal to noise ratio SNR is the difference between the signal and the noise e g if the noise is 80 dBm and the signal is 20 dBm the SNR is 60 dB the larger the SNR the better In general connections should have an SNR greater than 20 dBm or the user may experience poor reliab...

Страница 32: ...w much data has been sent and received and if any errors occurred This screen is mostly for diagnostics Note that the number of data packets lost is recorded A large number of lost data packets may indicate that there is a problem or interference in your area See the Troubleshooting section for tips on how to improve performance ...

Страница 33: ...ireless router or access point c Signal Strength The signal strength of the related wireless router or access point d WEP Encryption Will display Off when encryption is disabled 64 bit when 64 bit encryption is enabled and 128 bit when 128 bit encryption is enabled e Ad Hoc Networks Only Check this box to display available Ad Hoc networks only An Ad Hoc network is a computer to computer network f ...

Страница 34: ... these registers to perform network functions such as sending and receive information If the test fails the network adapter may not work properly SPROM Format Version This test verifies the content of the SPROM by reading a portion of the SPROM and computing the checksum The test fails if the computed checksum is different than the checksum stored in the SPROM Memory Tests This tests verifies that...

Страница 35: ...es that the NDIS driver is able to receive interrupts from the network controller Loopback Test This test verifies that the NDIS driver is able to send packets and receive packets from the network controller LED Test This test verifies that your 802 11 wireless networking hardware is functioning correctly ...

Страница 36: ...o number 2 below If this is NOT the case make sure The Router power cord is plugged in All cables are connected between the router and the modem All the modem s LEDs are functioning correctly If not see your modem s user manual Reboot the Router Reboot the Modem If you continue to have issues please contact Belkin Technical Support If you are not using a Belkin Wireless Router consult that router ...

Страница 37: ...ur wireless network appears in Available Networks If the correct network name is listed in the Available Networks list please follow the steps below to connect wirelessly 1 Click on the correct network name in the Available Networks list 2 If the network has security encryption enabled you will need to enter the network key Click Connect For more information regarding security see the page entitle...

Страница 38: ...lity If the CD ROM does not start the Setup Utility automatically it could be that the computer is running other applications that are interfering with the CD drive If the Setup Utility screen does not appear within 15 20 seconds open up your CD ROM drive by double clicking on the My Computer icon Next double click on the CD ROM drive that the Installation CD has been placed in to start the instal...

Страница 39: ...if you do not see the network you are trying to connect to and type in the SSID For more information about setting up a SSID please reference your router manufactures user manual If issues persist even at close range please contact Belkin Technical Support Link LED is solid but cannot connect to the Internet If you have a signal but can t get online or obtain an IP address the problem may be that ...

Страница 40: ...d which means connectivity and the throughput performance between devices decreases when the distance between devices increases Other factors that will cause signal degradation metal is generally the worst culprit are obstructions such as walls and metal appliances As a result the typical indoor range of your wireless devices will be between 100 to 200 feet Note also that connection speed may decr...

Страница 41: ...ore assistance see your wireless card s literature If issues persist even at close range please contact please contact Belkin Technical Support Why are there two wireless utilities in my system tray Which one do we use There are several features and advantages from using the Belkin wireless utility over the Windows XP Wireless Zero Configuration utility We offer a site survey detailed link informa...

Страница 42: ...e two active wireless connections You need to disable the built in wireless card from your computer under Network Adapters in the Device Manager Card does not perform or connection is slow when computer has a built in wired Ethernet card This condition occurs if your computer has an active Ethernet card while your Wireless Adapter is also active This happens because Windows must now handle two act...

Страница 43: ... typically 100 200 ft indoors Less interference range is typically 50 100 feet Adoption Mature widely adopted Expected to continue to grow in popularity Slow adoption for consumers more popular in business environments Price Inexpensive More expensive Most expensive What s the difference between 802 11b 802 11g and 802 11a Currently there are three levels of wireless networking standards which tra...

Страница 44: ...ical Support You can find technical support information at www belkin com or www belkin com networking If you want to contact technical support by phone please call US 877 736 5771 Europe 00 800 223 55 460 Australia 1800 666 040 ...

Страница 45: ...rmal operation Federal Communications Commission Notice This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation FCC Statement DECLARATION OF CONFORMITY WITH FCC RULES FOR ELECTROMAGNETIC COMPATIBILITY We B...

Страница 46: ...s or modifications to this device that are not expressly approved by Belkin Corporation may void the users authority to operate the equipment Canada Industry Canada IC The wireless radio of this device complies with RSS 139 RSS 210 Industry Canada This Class B digital complies with Canadian ICES 003 Cet appareil numérique de la classe B conforme á la norme NMB 003 du Canada Europe European Union N...

Страница 47: ...roduct Proof of purchase may be required This warranty does not apply if the product has been damaged by accident abuse misuse or misapplication if the product has been modified without the written permission of Belkin or if any Belkin serial number has been removed or defaced THE WARRANTY AND REMEDIES SET FORTH ABOVE ARE EXCLUSIVE IN LIEU OF ALL OTHERS WHETHER ORAL OR WRITTEN EXPRESSED OR IMPLIED...

Страница 48: ... 7 Bowen Crescent West Gosford NSW 2250 Australia Tel 61 0 2 4372 8600 Fax 61 0 2 4372 8603 Belkin Components B V Starparc Building Boeing Avenue 333 1119 PH Schiphol Rijk The Netherlands Tel 31 0 20 654 7300 Fax 31 0 20 654 7349 Belkin Tech Support US 877 736 5771 310 898 1100 ext 2263 Europe 00 800 223 55 460 Australia 1800 666 040 Belkin Corporation 501 West Walnut Street Compton CA 90220 USA T...

Отзывы: