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Belkin

Advanced Secure Windowing KVM User Manual

SectionS

Table of Contents

TroublesHooTIng

no video image in user display (specific channel only) .

• Reboot the computer.
• Check that the video cable connecting the computer and KVM is

properly secured at both sides.

• Check that the PC video output is sent to the connected video

connector (if PC supports multiple displays).

• Check that the PC resolution matches connected display

capabilities.

• Connect the display directly to the PC to confirm that the video

output is available and that a good image is shown.

Window showing smaller image with black borders or bad image .

Belkin Secure Windowing KVM channel was connected to a source that
is set to a lower resolution than the KVM setting for that channel.

• Adjust source (PC) resolution to match Windowing KVM channel

resolution.

• Change channel input resolution in KVM to lower resolution using

administrator mode.

Window showing background color (no image inside) .

• Check that the channel is not deactivated by user.
• Check that video cable is connected properly between The Belkin

Advanced Secure Windowing KVM and the attached computer.

• Check that the connected computer is powered on/not in display

power-saving mode.

• Connect the display directly to that computer to verify that proper

video output is available.

bad video image quality (some or all channels) .

• Check that all video cables are inserted properly to the KVM,

computer, and display.

• Check that cables are original cables supplied by Belkin.
• With everything connected, power-cycle the Windowing KVM

to reset the video. Make sure the Video Diagnostic LED is solid
green.

• Check that the display that you are using supports the resolution

and refresh-rate setting on your computer.

•  Lower the video resolution of your PCs.
•  Check that the video-cable length does not exceed 4.6m (15 feet).
•  Connect the display directly into the computer with which you are

having trouble to see if the problem still appears.

baCK To Table of ConTenTs >

Содержание F1DN104M

Страница 1: ...Windowing KVM User Manual F1DN104M Advanced Secure 4 Port Windowing KVM F1DN204M Advanced Secure 4 Port Multi Display Windowing KVM F1DN104Y Advanced Secure 4 Port Windowing KVM w DP Document Number 8820 01348 Rev A02 ...

Страница 2: ... Equipment Requirements 6 Front Panel Features F1DN104M 9 Rear Panel Features F1DN104M 10 Rear Panel Features F1DN204M 11 Rear Panel Features F1DN104Y 12 Tamper Evident Label 13 Active Anti Tampering System 13 Specifications 14 Installation 17 Before Installation 17 Installation 19 F1DN104M Typical System Installation 22 Administrator Setup 23 Operation 26 Operating Modes 26 Functions and Features...

Страница 3: ...y operate on different isolated networks having different security levels without exposing the organization to the risks of information leakage through the KVM The Belkin Advanced Secure Windowing KVM device uses advanced video processing technology to draw a high resolution dynamic mosaic of images generated by different computer sources Built in video source isolation forces unidirectional flow ...

Страница 4: ... the mains power socket Liquid penetrates the product s case The product is exposed to excessive moisture or water The product is not working well even after carefully following the instructions in this user manual The product has been dropped or is physically damaged The product has obvious signs of breakage or loose internal parts The product should be stored and used only in temperature and hum...

Страница 5: ... operating system or software No software installation is required on connected computers either Non Reprogrammable Firmware The product features custom firmware that is not reprogrammable preventing the ability to remotely attack the KVM control logic USB Ports Protection Console USB ports are protected from the use of storage and other unsafe USB devices through strong filtering independent of c...

Страница 6: ...e use of not only CAC or smart card readers but also biometric readers face recognition and iris recognition devices Separate cables used for this port enable further protection and isolation of this function Secure Packaging Tear away packaging ensures secure delivery of the product as it is routed to the end user Common Criteria EAL 4 Listing The product is listed by the Common Criteria organiza...

Страница 7: ... readers Audio Support The Belkin Advanced Secure Windowing KVM supports audio out switching Microphone switching is not supported to prevent analog leakages through audio ports CAC Port Enable Disable Functions Belkin s patented Host Detection Function enables simple switching of display keyboard audio and mouse without disconnecting the user authentication session This is done through the use of...

Страница 8: ...cted computer Note Due to USB signal limitations the cable length cannot exceed 15 feet 4 6m unless an active USB extender is used Belkin DVI D USB KVM Cable Kits with audio F1D9012b06 6 ft 1 8m F1D9012b10 10 ft 3m F1D9012b15 15 ft 4 6m Belkin CAC USB A B Cables F1D9013b06 6 ft 1 8m F1D9013b10 10 ft 3m F1D9013b15 15 ft 4 6m Belkin Smart Cables F1D9008b06 DVI to VGA Smart Cable 6 F1D9009b06 VGA to ...

Страница 9: ...le with the following types of devices Standard USB keyboard Standard USB mouse and Bar code readers emulating USB keyboard Notes Keyboard devices having internal USB hubs are not supported Composite devices having keyboard function and mouse function are supported including extenders PS 2 Keyboard console port The Belkin Advanced Secure Windowing KVM PS 2 keyboard console port is compatible with ...

Страница 10: ...older displays may cause long delays when switching between normal view mode and full screen mode Dual Display Model F1DN204M The F1DN204M model uses two displays It is preferable that both displays will be the same type and model Displays must be landscape oriented and installed side by side in close proximity to one another Displays must be with either 1920x1080 or 1920x1200 native resolution Di...

Страница 11: ...7 4 1 Port Selector 4 Tamper Evident Label 6 CAC LED 2 LED Indicator 5 Color Chip 7 Administrator Keylock 3 CAC Enable Switch IMPORTANT NOTICE If for any reason the tamper evident seal is missing appears disrupted or looks different than the example shown here please call Belkin Technical Support at 800 282 2355 12345678 BACK TO TABLE OF CONTENTS ...

Страница 12: ...rt 6 Console PS 2 keyboard port 11 Computer USB CAC port 2 Console USB CAC port 7 Console PS 2 mouse port 12 Restore factory default push button 3 Console audio out jack 8 Primary Display out jack 13 Host primary video input jack 4 Console USB mouse port 9 Computer audio port 14 DC power jack 5 Console USB keyboard port 10 Computer USB KM port BACK TO TABLE OF CONTENTS ...

Страница 13: ...PS 2 keyboard port 11 Computer USB KM port 2 Console USB CAC port 7 Console PS 2 mouse port 12 Computer USB CAC port 3 Console audio out jack 8 Secondary Display Out Jack 13 Restore factory default push button 4 Console USB mouse port 9 Primary Display out jack 14 Host primary video input jack 5 Console USB keyboard port 10 Computer audio port 15 DC power jack BACK TO TABLE OF CONTENTS ...

Страница 14: ...port 6 Console PS 2 keyboard port 11 Computer USB CAC port 2 Console USB CAC port 7 Console PS 2 mouse port 12 Restore factory default push button 3 Console audio out jack 8 Computer monitor port 13 Host primary video input jack 4 Console USB mouse port 9 Computer audio port 14 DC power jack 5 Console USB keyboard port 10 Computer USB KM port BACK TO TABLE OF CONTENTS ...

Страница 15: ...ase inspect the tamper evident label before use Active Anti Tampering System The Belkin Advanced Secure Windowing KVM is equipped with an always on active anti tampering system If a mechanical intrusion is detected by this system the product will be permanently disabled and LEDs will flash continuously If a DCU is connected the DCU will display a message indicating that The Belkin Advanced Secure ...

Страница 16: ... DIN 6 pin female connector Console Mouse Input USB Type A female connector or PS 2 Mini DIN 6 pin female connector Console Keyboard Input USB Type A female connector or PS 2 Mini DIN 6 pin female connector Console Mouse Input USB Type A female connector or PS 2 Mini DIN 6 pin female connector Console CAC Input USB Type A Console Display Port 1 DVI I single link female connector F1DN104M 2 DVI I s...

Страница 17: ... 3 4 5 6 Overview 2 Output Display Resolutions Supported Resolution Model F1DN104M F1DN204M F1DN104Y 1280x800 16 10 1280x1024 5 4 1600x1200 4 3 1680x1050 16 10 1920x1080 16 9 1920x1200 16 10 2x1920x1080 16 9 2x1920x1200 16 10 2560x1440 16 9 2560x1600 16 10 BACK TO TABLE OF CONTENTS ...

Страница 18: ...nd window border indicating channel Mouse wheel cyclic toggling between active windows in System Mode Double click to maximize a window to a full screen 3 User defined preset buttons to save or load user settings Disable channel function Maximize screen to one display F1DN204M model only Administrator Settings Administrator mode is accessed through a key lock in the front panel 4 Selectable system...

Страница 19: ...nt potential attacker access If a longer set of cables or if a Secure Fiber Extender RFE is used the Belkin Advanced Secure Windowing KVM may be remotely located in a locked down facility to prevent access to unauthorized users Consider the following when deciding where to place the Belkin Advanced Secure Windowing KVM User access to the front panel push buttons is typically not required as all us...

Страница 20: ...indow maximization Native resolution of the display should match output resolutions supported by The Belkin Advanced Secure Windowing KVM Display should support DVI input HDMI can be used with proper DVI to HDMI cable or adapter In this case check audio out channels cannot be routed through HDMI It is recommended to involve the users in the display selection process during evaluation and initial d...

Страница 21: ...the CAC USB port Connect the user headphones or amplified speakers to The Belkin Advanced Secure Windowing KVM audio output jack Note Do not connect a microphone to the Belkin Advanced Secure Windowing KVM audio output port Step 2 Connecting the Computers Connect the computers to The Belkin Advanced Secure Windowing KVM through the following steps Connect each computer with KVM cable DVI and USB o...

Страница 22: ...ncounter an error check your cable connections for that computer and reboot If the problem persists please refer to the Troubleshooting section in this User Manual Notice If during installation as a result of bad output resolution resolution not supported by display the video image on the user display is lost it is possible to recover the device through the use of the Restore Factory Defaults swit...

Страница 23: ...to specify whether there is a CAC required for that specific computer or not This allows the CAC to be connected and controlled separately from the keyboard mouse video and audio Step 1 Installation 1 1 Using the included USB cable connect one end of the cable to the computer that requires CAC and the other end to the CAC port on the KVM Switch that corresponds to the computer 1 2 Enable CAC for t...

Страница 24: ...Installation 4 Console DCU Display Video CAC CAC Audio Audio K M Mouse Keyboard PS 2 K PS 2 M 3 Video CAC Audio K M 2 Video CAC Audio K M 1 Video CAC Restore Audio K M Channel 1 2 3 4 Belkin F1DN104M Secure Windowing KVM Computers AC Power DCU Audio Mouse Keyboard User s desktop User display CAC Reader BACK TO TABLE OF CONTENTS ...

Страница 25: ...color options 3 System menu Enables system level settings Administrator can select Display output resolution from 2 6 8 options Border width from 6 options Task bar size from 2 options and System cursor type from 4 options Note Rotation of the key lock to Administrator setup mode also affects the following 1 User preset buttons will become inactive 2 All three user presets will be erased This is n...

Страница 26: ...power jack See table in page 14 for supported output resolutions per model When done the administrator key should be rotated back to the locked position and the key must be removed to enable normal product operation After Installation Checklist Once required settings are set check the final device product configuration with all connected computers operating 1 Check that each window is connected to...

Страница 27: ...ed resulting in a degradation in the displayed video quality 2 It is recommended that both displays will be the same type and model 3 Displays should be oriented in landscape 4 Left side display must be connected to the primary console display output jack the right side jack when looking from the rear 5 Conversion to VGA monitor is not recommended Channel 1 Channel 2 Channel 3 Channel 4 Channel 1 ...

Страница 28: ...tion specific tasks and still operate The Belkin Advanced Secure Windowing KVM specific functions using the two extra side buttons The user may easily toggle between Normal and System Mode by pressing one of the side buttons System Mode Wheel Push Nothing Wheel Rotate Cyclic togging between windows Key Switch to Normal Mode Left Key Move window while pressing brings window to front Key Switch to N...

Страница 29: ...eft click a window and move mouse to move window Right click a window to resize it Click both right and left and move mouse to move image inside window Operating Mode Description Functions Full Screen Mode Active window is maximized no other windows or menus are visible except for secondary display in 204M model Use to exit to System Mode Scaling Mode Main window is centered and not scaled Other w...

Страница 30: ... active computer channel is controlled by the console mouse The mouse cursor symbol is generated controlled by the computer operating system application Mouse movement is limited to the active window area All mouse buttons and wheel will function based on the computer assigned specific role not affected by the KVM the mouse side buttons are used to exit Normal Mode and switch to System Mode Keyboa...

Страница 31: ...ive window will allow moving the picture inside the window only applicable if the source resolution is larger than the window size Pressing and holding the side mouse buttons and moving the mouse wheel will rescale the window change the size of the input picture This will be further explained in the scaling part of this manual Change of Active Window When in System Mode there is always one window ...

Страница 32: ...switch to System Mode by pressing or mouse side buttons In System Mode the user should drag the mouse while holding the right mouse button when the system cursor is located on the bottom right corner of the desired window Release right mouse button to freeze window size Note Window size is limited by the size set for the window under the channel menu Window Internal Scroll When window size is smal...

Страница 33: ...will be displayed To leave maximize mode change back to System Mode by pressing the mouse side buttons and rearrange windows as needed Note When the Belkin Advanced Secure Windowing KVM maximizes a window it will change output display resolution to the input resolution The reaction of this change on the display may change according to the display design Some displays may automatically adjust to ne...

Страница 34: ...nnel had been deactivated it would not participate in cyclic toggling between windows and will not be displayed in any way Dual display operation F1DN204M only Maximizing a window When in System Mode double clicking on a window will maximize that window to full screen If the window is shown on both displays it will maximize at the display where a larger portion of that window is lying For example ...

Страница 35: ... the active window pressing the mouse side buttons and moving the mouse wheel This will toggle the scaling of the active window between 1 2 times 1 4 times and no scaling keeping the actual window frame size fixed It is also possible to scale a window both from System and Normal Modes by using the CTRL CTRL key combination where pressing will reduce the scaling from 1 4X to 1 2X and from 1 2X to n...

Страница 36: ...l return the KVM to the original production settings including lowest output resolution Channel select LEDs are blinking Belkin Advanced Secure Windowing KVM does not work Device anti tampering system was triggered Change unit and call Belkin technical support Preset buttons not accessible Normal behavior if administrator key is inserted into the front panel key lock Remove the key Preset buttons ...

Страница 37: ...ion using administrator mode Window showing background color no image inside Check that the channel is not deactivated by user Check that video cable is connected properly between The Belkin Advanced Secure Windowing KVM and the attached computer Check that the connected computer is powered on not in display power saving mode Connect the display directly to that computer to verify that proper vide...

Страница 38: ...this Make sure you are not using a wireless keyboard or a keyboard with an integrated USB hub or other USB integrated devices These are not supported by the KVM due to security policy If the computer is coming out of standby mode allow up to one minute to regain mouse function Try a different keyboard Keyboard Caps Lock and Num Lock LEDs are not working This is a normal behavior Belkin Secure Wind...

Страница 39: ...a different USB port on the computer Make sure the mouse works when directly plugged into the computer the HID USB driver is installed on the computer Rebooting may be necessary when trying this Make sure you are not using a wireless mouse or a mouse with an integrated USB hub or other USB integrated devices These are not supported by the KVM due to security policy If the computer is coming out of...

Страница 40: ...complies with Canadian ICES 003 Cet appareil numérique de la classe B est conforme á la norme NMB 003 du Canada Warranty Belkin International Inc Limited 3 Year Product Warranty What this warranty covers Belkin International Inc Belkin warrants to the original purchaser of this Belkin product that the product shall be free of defects in design assembly material or workmanship What the period of co...

Страница 41: ...55 within 15 days of the Occurrence Be prepared to provide the following information a The part number of the Belkin product b Where you purchased the product c When you purchased the product d Copy of original receipt 2 Your Belkin Customer Service Representative will then instruct you on how to forward your receipt and Belkin product and how to proceed with your claim Belkin reserves the right t...

Страница 42: ...me states do not allow limitations on how long an implied warranty lasts so the above limitations may not apply to you IN NO EVENT SHALL BELKIN BE LIABLE FOR INCIDENTAL SPECIAL DIRECT INDIRECT CONSEQUENTIAL OR MULTIPLE DAMAGES SUCH AS BUT NOT LIMITED TO LOST BUSINESS OR PROFITS ARISING OUT OF THE SALE OR USE OF ANY BELKIN PRODUCT EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES This warranty giv...

Страница 43: ...contact us immediately at the following email address gov_security belkin com or our technical support line at TOLL FREE 1 800 282 2355 After your communication is received Belkin Government personnel will contact you to follow up To ensure confidentiality Belkin encourages you to use our PGP encryption key The gov_security belkin com email address is not intended to reach technical support on Bel...

Страница 44: ...espective manufacturers listed Windows Windows Vista Microsoft and IntelliMouse are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries Mac OS and Mac are trademarks of Apple Inc registered in the U S and other countries belkinbusiness com ...

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