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Belkin Modular Secure KM Switch
TroublesHooTInG
SECTIONS
TroublesHooTInG
Mouse
Mouse cursor does not leave primary display to secondary display in multiple-
head computer.
• Driver was not installed on that computer or not installed properly. Reinstall driver.
The computer does not detect my mouse, or my mouse does not work when I switch
computers or reboot.
• Check that the mouse you are using is connected properly to the Switch.
• Check that the USB cable between the Switch and the computer is completely
connected.
• Try connecting to a different USB port on the computer.
• Make sure the mouse works when directly plugged into the computer (the
HID USB driver is installed on the computer). Rebooting may be necessary
when trying this.
• Make sure you are not using a wireless mouse or a mouse with an integrated
USB hub or other USB-integrated devices. These are not supported by the
switch due to security policy.
• If the computer is coming out of standby mode, allow up to one minute to
regain mouse function.
• Try a different mouse.
• For extending USB, use only active USB extenders