42 / EN
Washing Machine / User’s Manual
Problem
Cause
Solution
Washing machine does not
rinse well.
The amount, brand and storage conditions of the
detergent used are inappropriate.
• Use a detergent appropriate for
the washing machine and your
laundry. Keep detergents closed in
an environment free of humidity and
do not expose them to excessive
temperatures.
Detergent was put in the wrong compartment.
• If detergent is put in the prewash
compartment although prewash
cycle is not selected, the product can
take this detergent during rinsing or
softener step. Put the detergent in
the correct compartment.
Pump filter is clogged.
• Check the filter.
Drain hose is folded.
• Check the drain hose.
Laundry became stiff after
washing. (**)
Insufficient amount of detergent is used.
• Using insufficient amount of detergent
for the water hardness can cause the
laundry to become stiff in time. Use
appropriate amount of detergent
according to the water hardness.
Detergent was put in the wrong compartment.
• If detergent is put in the prewash
compartment although prewash
cycle is not selected, the product can
take this detergent during rinsing or
softener step. Put the detergent in
the correct compartment.
Detergent was mixed with the softener.
• Do not mix the softener with
detergent. Wash and clean the drawer
with hot water.
Laundry does not smell like
the softener. (**)
Detergent was put in the wrong compartment.
• If detergent is put in the prewash
compartment although prewash
cycle is not selected, the product can
take this detergent during rinsing
or softener step. Wash and clean
the drawer with hot water. Put the
detergent in the correct compartment.
Detergent was mixed with the softener.
• Do not mix the softener with
detergent. Wash and clean the drawer
with hot water.
Detergent residue in the
detergent drawer. (**)
Detergent was put in wet drawer.
• Dry the detergent drawer before
putting in detergent.
Detergent has gotten damp.
• Keep detergents closed in an
environment free of humidity and do not
expose them to excessive temperatures.
Water pressure is low.
• Check the water pressure.
The detergent in the main wash compartment got
wet while taking in the prewash water. Holes of
the detergent compartment are blocked.
• Check the holes and clean if they are
clogged.
There is a problem with the detergent drawer valves.
• Call the Authorised Service Agent.
Detergent was mixed with the softener.
• Do not mix the softener with
detergent. Wash and clean the drawer
with hot water.
Regular drum cleaning is not applied.
• Clean the drum regularly. For this
procedure, please see "4.7.2 Cleaning
the loading door and the drum".
