41 / EN
Washing Machine / User’s Manual
Problem
Cause
Solution
Washing performance is
poor: Laundry turns gray.
(**)
Insufficient amount of detergent has been used
over a long period of time.
• Use the recommended amount of
detergent appropriate for water
hardness and the laundry.
Washing has been made at low temperatures for
a long time.
• Select the proper temperature for the
laundry to be washed.
Insufficient amount of detergent is used with
hard water.
• Using insufficient amount of
detergent with hard water causes the
soil to stick on the cloth and this turns
the cloth into gray in time. It is difficult
to eliminate graying once it happens.
Use the recommended amount of
detergent appropriate for water
hardness and the laundry.
Excessive amount of detergent is used.
• Use the recommended amount of
detergent appropriate for water
hardness and the laundry.
Washing performance is
poor: Stains persist or the
laundry is not whitened. (**)
Insufficient amount of detergent is used.
• Use the recommended amount of
detergent appropriate for water
hardness and the laundry.
Excessive laundry is loaded in.
• Do not load the product in excess. Load
with amounts recommended in the
"Programme and consumption table".
Wrong programme and temperature were
selected.
• Select the proper programme and
temperature for the laundry to be
washed.
Wrong type of detergent is used.
• Use original detergent appropriate for
the product.
Excessive amount of detergent is used.
• Put the detergent in the correct
compartment. Do not mix the
bleaching agent and the detergent
with each other.
Washing performance is
poor: Oily stains appeared
on the laundry. (**)
Regular drum cleaning is not applied.
• Clean the drum regularly. For this
procedure, please see "4.7.2 Cleaning
the loading door and the drum".
Washing performance
is poor: Clothes smell
unpleasantly. (**)
Odours and bacteria layers are formed on the
drum as a result of continuous washing at lower
temperatures and/or in short programmes.
• Leave the detergent drawer as well
as the loading door of the product ajar
after each washing. Thus, a humid
environment favorable for bacteria
cannot occur in the machine.
Colour of the clothes faded.
(**)
Excessive laundry was loaded in.
• Do not load the product in excess.
Detergent in use is damp.
• Keep detergents closed in an
environment free of humidity and
do not expose them to excessive
temperatures.
A higher temperature was selected.
• Select the proper programme and
temperature according to the type
and soiling degree of the laundry.