30 / EN
Washing Machine / User’s Manual
7
Troubleshooting
Problem
Reason
Solution
Programme cannot
be started or
selected.
Washing machine has switched to self
protection mode due to a supply problem (line
voltage, water pressure, etc.).
•
The programme is cancelled when the
machine is turned off and on again. Press
and hold On / Off button for 3 seconds.
Water in the
machine.
Some water might have remained in the
product due to the quality control processes in
the production.
•
This is not a failure; water is not harmful to
the machine.
Machine does not fill
with water.
Tap is turned off.
•
Turn on the taps.
Water inlet hose is bent.
•
Flatten the hose.
Water inlet filter is clogged.
•
Clean the filter.
Loading door may be open.
•
Close the door.
Machine does not
drain water.
Water drain hose might be clogged or twisted.
•
Clean or flatten the hose.
Pump filter is clogged.
•
Clean the pump filter.
Machine vibrates or
makes noise.
Machine might be standing unbalanced.
•
Adjust the feet to level the machine.
A hard substance might have entered into the
pump filter.
•
Clean the pump filter.
Transportation safety bolts are not removed.
•
Remove the transportation safety bolts.
Laundry quantity in the machine might be
too little.
•
Add more laundry to the machine.
Machine might be overloaded with laundry.
•
Take out some of the laundry from the
machine or distribute the load by hand to
balance it homogenously in the machine.
Machine might be leaning on a rigid item.
•
Make sure that the machine is not leaning
on anything.
There is water
leaking from the
bottom of the
washing machine.
Water drain hose might be clogged or twisted.
•
Clean or flatten the hose.
Pump filter is clogged.
•
Clean the pump filter.
Machine stopped
shortly after the
programme started.
Machine might have stopped temporarily due
to low voltage.
•
It will resume running when the voltage
restores to the normal level.
Machine directly
discharges the water
it takes in.
Draining hose might not be at adequate
height.
•
Connect the water draining hose as
described in the operation manual.
No water can be
seen in the machine
during washing.
The water level is not visible from outside of
the washing machine.
•
This is not a failure.
Loading door cannot
be opened.
Door lock is activated because of the water
level in the machine.
•
Drain the water by running the Pump or
Spin programme.
Machine is heating up the water or it is at the
spinning cycle.
•
Wait until the programme completes.
Child lock is engaged. Door lock will be
deactivated a couple of minutes after the
programme has come to an end.
•
Wait for a couple of minutes for
deactivation of the door lock.
Содержание WMY 71441PTL
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