22 / EN
Washing Machine / User’s Manual
7
Troubleshooting
Program does not start after closing the door.
• Start / Pause / Cancel button was not pressed.>>> *Press the Start / Pause / Cancel
button.
Programme cannot be started or selected.
• Washing machine has switched to self protection mode due to a supply problem
(line voltage, water pressure, etc.). >>> To cancel the programme, turn the
Programme Selection knob to select another programme. Previous programme will
be cancelled.
(See "Cancelling the programme")
Water in the machine.
• Some water might have remained in the product due to the quality control processes
in the production. >>>
This is not a failure; water is not harmful to the machine.
Machine vibrates or makes noise.
• Machine might be standing unbalanced. >>>
Adjust the feet to level the machine.
• A hard substance might have entered into the pump filter. >>>
Clean the pump filter.
• Transportation safety bolts are not removed. >>>
Remove the transportation safety bolts.
• Laundry quantity in the machine might be too little. >>>
Add more laundry to the
machine.
• Machine might be overloaded with laundry. >>>
Take out some of the laundry from the
machine or distribute the load by hand to balance it homogenously in the machine.
• Machine might be leaning on a rigid item. >>>
Make sure that the machine is not leaning on
anything.
Machine stopped shortly after the programme started.
• Machine might have stopped temporarily due to low voltage. >>>
It will resume running
when the voltage restores to the normal level.
Programme time does not countdown. (On models with display)
• Timer may stop during water intake. >>>
Timer indicator will not countdown until the
machine takes in adequate amount of water. The machine will wait until there is sufficient amount
of water to avoid poor washing results due to lack of water. Timer indicator will resume countdown
after this.
• Timer may stop during heating step. >>>
Timer indicator will not countdown until the
machine reaches the selected temperature.
• Timer may stop during spinning step. >>>
Automatic unbalanced load detection system
might be activated due to the unbalanced distribution of the laundry in the drum.
C
INFORMATIONS
Machine does not switch to spinning step when the laundry is not evenly distributed in the
drum to prevent any damage to the machine and to its surrounding environment. Laundry
should be rearranged and re-spun.