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10. WARRANTY
§ 1 WARRANTY CARD
To be protected by this warranty, the buyer must complete and return the enclosed warranty card (signed/
stamped by retail dealer) within 14 days of the date of purchase to BEHRINGER INTERNATIONAL (address
see § 3). Failure to return the card in due time (date as per postmark) will void any extended warranty claims.
§ 2 WARRANTY
BEHRINGER INTERNATIONAL warrants the mechanical and electronic components of this product to be free
of defects in material and workmanship for a period of one (1) year from the original date of purchase, in
accordance with the warranty regulations described below. If any defects are found in the materials or work-
manship, or if the product fails to function properly within the specified warranty period, BEHRINGER INTER-
NATIONAL shall, at its sole discretion, either repair or replace the product. If the warranty claim proves to be
justified, the product will be returned freight prepaid by BEHRINGER INTERNATIONAL within Germany. Out-
side of Germany, the product will be returned at the buyer’s expense.
Warranty claims other than those indicated above are expressly excluded.
§ 3 RETURN AUTHORIZATION NUMBER
To obtain warranty service, the buyer must call BEHRINGER INTERNATIONALH during normal business hours
BEFORE returning the product (Tel.: (0) +49 21 54 / 92 06-0). All inquiries must be accompanied by a descrip-
tion of the problem. BEHRINGER INTERNATIONAL will then issue a return authorization number. The product
must be returned in its original shipping carton, together with the return authorization number, to the following
address:
BEHRINGER INTERNATIONAL GmbH
Service Department
Hanns-Martin-Schleyer-Str. 36-38
D - 47877 Willich-Münchheide
Shipments without freight prepaid will not be accepted.
§ 4 WARRANTY REGULATIONS
Warranty services will be furnished only if the product is accompanied by an original retail dealer’s invoice. Any
product deemed eligible for repair or replacement by BEHRINGER INTERNATIONAL under the terms of this
warranty will be repaired or replaced within 30 days of receipt of the product at BEHRINGER INTERNATIONAL.
If the product needs to be modified or adapted in order to comply with applicable technical or safety standards
on a national or local level, in any country which is not the country for which the product was originally
developed and manufactured, this modification/adaptation shall not be considered a defect in materials or
workmanship. The warranty does not cover any such modification/adaptation, irrespective of whether it was
carried out properly or not. Under the terms of this warranty, BEHRINGER INTERNATIONAL shall not be held
responsible for any cost resulting from such a modification/adaptation. Free inspections, maintenance/repair
work and replacement of parts are expressly excluded from this warranty, if caused by normal wear of the
product.
Damages/defects caused by the following conditions are not covered by this warranty:
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misuse, neglect or failure to operate the unit in compliance with the instructions given in the user or service
manuals.
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connection or operation of the unit in any way that does not comply with the technical or safety regulations
applicable in the country where the product is used.
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damages/defects that are caused by force majeure or by any other condition beyond the control of
BEHRINGER INTERNATIONAL.
Any repair carried out by unauthorized personnel will void the warranty. Products which do not meet the terms
of this warranty will be repaired exclusively at the buyer’s expense. BEHRINGER INTERNATIONAL will inform
10.WARRANTY
