EN
32
Problem
Possible cause
Fix
The coffee is too weak.
Is there too much water in the
water tank?
Only pour the quantity of water
required for the number of cups
you want into the water tank.
Is there not enough coffee
powder in the
fi
lter?
Pour the quantity of coffee
required for the number of cups
you want into the
fi
lter.
The coffee does not
taste very good.
The device needs to be cleaned.
Clean the device (see the
“Cleaning and Care” chapter).
The coffee powder is too
fi
nely
or too coarsely ground.
Adjust the grinding
fi
neness
of the coffee if necessary or
choose another coffee powder.
The coffee/water mixture is not
ideal.
Adjust the mixture to your own
individual taste.
The water quality is not good.
Check the water quality and
fi
lter the water if necessary.
The device beeps
continuously and / or
WASSER
(water)
appears on the display.
There is no water in the water
tank.
Pour water into the water tank.
A large amount of
steam is produced in
the brewing process.
Is the device scale-encrusted?
Descale the device (see the
“Cleaning and Care” chapter –
“Descaling”).
During use, an
unpleasant smell is
detected.
Is the device being used for the
fi
rst time?
A smell often develops when
new devices are
fi
rst used. The
smell should disappear once the
device has been used several
times.
Has the device just been
descaled?
Rinse out the device with clear
water.
03840_DE-EN-FR-ES-IT_Inlay_A5_V3.indb 32
03840_DE-EN-FR-ES-IT_Inlay_A5_V3.indb 32
16.01.2019 09:44:22
16.01.2019 09:44:22
