100
Bedrock AM100 operating manual
© Bedrock Audio BV, 2021
101
LED states
LED state
Meaning
Burning green
Device operating
Blinking amber/green
Device charging
White
Hardware failure. Contact support.
Burning or blinking red
Software crash, hard reset needed (keep power button pressed 10s)
Blue
Wireless connection active (BT/WiFi)
Magenta
USB-C port is powering an accessory
Firmware update error codes
LED state
Meaning
Error 17
Not a valid file.
The update package failed to produce the
correct checksum during the file verification procedure.
This is usually caused by a corrupted or incomplete package
download. If this error persists on Windows 7, try this:
- Find the drive letter for the AM100, and right click.
Choose “properties”
- Go to the hardware tab. Click on “properties”
- Click “change settings”
- Go to the “policies” tab
- Select “Better performance” instead of “Quick removal”
Error 18
File transfer failure.
The transfer of one of the packed files
failed. This may have various causes, but most likely it is a
(possibly temporary) issue with the internal file system. If
you keep getting this error, please contact support.
Error 19
Update package does not match device type.
The update
package copied to your device is intended for a different
model. Please download an update package for your device
model and try again.
Error 20
The update package does not contain device type info.
The
update package copied to your device does not contain de-
vice type information. Most likely, you are trying to install
an older firmware version on a newer device. Try installing
a package for version 3.0.0 or higher. If you urgently need to
roll back to an older firmware version, contact support.
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