Troubleshooting
Diagnostics screen
The Diagnostics icon is in the Communications Setup sub-menus.
The Diagnostics screen shows information that may be useful in the analysis of instrument failures.
Information shown includes details about instrument calibration, laser current, firmware version,
battery voltage and battery charge status.
Error descriptions
describes the kinds of errors that can occur.
Table 3 Errors
Error type
Description
Stop
A stop error causes all operation to stop until the error is corrected. The current sample is
aborted.
Flow
A flow error causes the counter to stop sampling, and an error message shows in the display.
Hardware failure
Hardware failures are indicated by an error message in the display. Record any fault codes
that show.
Warnings
A warning occurs when a subsystem does not function correctly. When a warning occurs, the
instrument continues to operate and a warning level indicator shows in the display. When the
warning condition is cleared, the indicator goes out of view.
describes the kinds of warnings that can occur.
Table 4 Warnings
Warning
Description
Laser current
Occurs when the laser current exceeds ±30% of the nominal level.
Buffer full
The instrument is powered on and the buffer is full. Old data will be overwritten.
Flow system
A Flow Alarm warning occurs when the firmware is unable to maintain a steady state.
Overconcentration Occurs when concentration limits of the sensor are detected. The warning clears when
concentration values return to normal.
Calibration failure
Occurs when the calibration signal registers a sensitivity change of ± 10% size error in the
first channel.
Replacement parts and accessories
Note: Product and Article numbers may vary for some selling regions. Contact the appropriate distributor or refer to
the company website for contact information.
Description
Item no.
Adapter for zero count filter
2089398
Charge cradle
2089380-01
Power supply
230-300-1000
USB cable
460-400-0002
Zero count filter
VP212808
Carrying case
2089328-01
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