TRANSFERRING CALLS
1.
Transfer (Blind) -
Place a call on hold while you dial the destination extension, then
transfer the
call without announcing the call to the recipient.
With a party on the line:
Press
TRNS/CONF,
OR
Flash
.
Dial the destination extension, then hang up to complete the transfer.
2.
Transfer (Consultation) -
Place a call on hold while you dial the destination extension, then
announce the call to the recipient before transferring.
With a party on the line:
Press
TRNS/CONF
, or
Flash.
Dial the destination extension.
Wait for the destination extension to answer.
Announce the call.
Hang up to complete the transfer.
If voicemail answers:
Hang up to transfer the call to Voicemail.
- OR –
Press
Flash
, then
*72
to reconnect to the caller.
3.
Transfer to Voicemail -
Transfer a party directly into a voice mailbox (without ringing the
destination extension). (this is a pre-programmed button that may not be available)
With a party on the line:
Press
Transfer
Dial the destination extension, then hang up to complete the transfer.
FORWARDING CALLS
1.
Forward (External) -
Forward calls to an external phone number when you are away from
your
office.
Press
*43.
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