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Reply to a Message

 - 

You can send an immediate reply to the person who left the current voicemail. 

If the message was sent to multiple recipients, you have the choice of replying to just the original 
sender or to all recipients.

 

From the Listening options menu: 

 

Press

 1

 to access reply options. 

 

Press 

to reply to the original sender only. 

 

OR 

 

Press 

2

 to send to all recipients (if the message as sent to multiple recipients). 

 

At the tone: 

 

Record your reply, then press 

#

 

Set deliver options or re-record your message, as needed. 

 

Press

 1

 to send your reply. 

 

Forward a Message

 - 

Send a copy of the current message to the voicemail of one

 

or more users. In 

addition, you can include a recorded

 

message that explains the reason you are forwarding the

 

message. 

 

Example: 

“I just received this message from our customer, Mr. Jones. Can you

 

please call him 

and answer his questions? Thanks.” 

 

From the Listening options menu: 

 

Press 2 during or after listening to a message. 

At the tone: 

 

Record your message, then press 

#

 

Press 

to accept your recording. 

 

OR 

Press

 2

 to hear your recording. 

NOTE: 

If you want to re-record the message, press 

3

.

 

 

Set deliver options or re-record your message, as needed. 

 

Enter the extension to which you want to forward the message, then press . 

 

Repeat step 5 for each extension you want to include. 

HINT: 

If you do not know a user’s extension number, press

 

411, then select the user by 

name.

 

If you want to send the message to all users on the

 

system (which have voicemail 

capabilities) press

 8888#

 

.

 

 

Press 

 to send the message to the designated extension(s). 

OR 

 

Press 

*

 to cancel. 

 

Содержание Vertical Edge 100

Страница 1: ...siness Communications Solutions 9910 Irvine Center Drive Irvine CA 92618 www bcsconsultants com m 949 333 1000 f 949 333 1001 WAVE QUICK REFERENCE GUIDE For Vertical Edge 100 and Edge 700 Digital Phon...

Страница 2: ...GETTING TO KNOW YOUR PHONE Some features may already be pre programmed...

Страница 3: ...the ringer when not on a call 8 TAP Button Reconnect or toggle between calls on hold during call transfer and when creating conference calls Also while dialing pressing this button once will erase th...

Страница 4: ......

Страница 5: ...nt and so forth 8 SHIFT Button Access a second level of AutoDial buttons 9 TAP Button Reconnect or toggle between calls on hold during call transfer and when creating conference calls Also while diali...

Страница 6: ...it to prevent the phone from automatically resetting to the default level Press VolResetOverride to toggle on and off 3 Display Contrast For all models except Edge 700 Press MENU then NEXT until DISP...

Страница 7: ...e button to find out if and how that button is programmed 8 Phone Relocation Keep your previous phone number and configuration settings when you move to another location Press 98 and dial your current...

Страница 8: ...TRNS CONF or Flash Dial the destination extension Wait for the destination extension to answer Announce the call Hang up to complete the transfer If voicemail answers Hang up to transfer the call to...

Страница 9: ...nsion If prompted enter the appropriate voicemail password then Forward Cancel Follow Me Press 79 Enter the destination extension CONFERENCE CALLS Set up a conference call with up to multiple particip...

Страница 10: ...EATURE CODE REFERENCE FEATURE CODE Call Park Directed Flash 66 ext Retrieval 65 ext Self Flash 64 Retrieval 65 ext System Flash 62 Retrieval 63 slot no Call Pickup Extension 75 ext Group 74 Call Retur...

Страница 11: ...E or VMAIL softkey If your phone does not have a MESSAGE button or VMAIL softkey take the phone off hook and press twice OR If you are a member of a hunt group dial that access code usually extension...

Страница 12: ...ay not have Enter your password then press SETTING CHANGING YOUR PASSWORD 1 Log into your account 2 Press 6 to access the Account Preferences menu 3 Press 3 to access the Password feature 4 Enter the...

Страница 13: ...ess 3 to delete the current message Press 4 to reply to or forward the message or to callback the person that left the message See the After Listening to Messages section of this guide Press 5 to play...

Страница 14: ...essage that explains the reason you are forwarding the message Example I just received this message from our customer Mr Jones Can you please call him and answer his questions Thanks From the Listenin...

Страница 15: ...th more than one available phone number for example a callback number and a Caller ID number the system will prompt you to select the appropriate number When the caller s number appears Press 1 to dia...

Страница 16: ...his will be your own extension number Use an Extension Number Press 2 if you want to be notified at a specific extension within the Vertical Wave phone system Enter the extension number Press 1 to acc...

Страница 17: ...ss to complete and save it Press 6 to record add a new greeting then press to complete and save it Press 7 to delete the current greeting This setting applies if you have two or more greetings recorde...

Страница 18: ...Access Voice Services Wireless Services HOSTED SOLUTIONS IT NETWORK SERVICES Anti Spam Backup Disaster Recovery Computer Services Managed Services Server Network Design Wireless Security STRUCTURED C...

Страница 19: ...MY INFORMATION NAME EXTENSION DIRECT PASSWORD NOTES...

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