25
TROUBLESHOOTING GUIDE
Troubleshooting Guide
Problem
Probable Cause
Remedy
Monitor not
working.
Monitor must
be ON, or
motherboard
will not boot.
Monitor shows
“No Signal”
Monitor HDMI cable unplugged. Check the connection at the cable
to the monitor. (A5CORD36)
Verify it is plugged into HDMI 1 port.
The Motherboard is not telling the power supply to turn on. Refer to
“Motherboard and Power Supply Diagnostics”
Monitor has
nothing at all on
power up.
Power cable unplugged
from monitor.
Monitor not turned on.
Faulty monitor.
Ensure special power plug is connected
into back of monitor, down into power
Strip.
Use the remote control and aim down
into the bottom left corner of Vizio Model
D65-EO. TV takes 5 seconds to power
on.
Replace monitor. (A5MO0065)
Error on screen at
power up.
Re-Boot game to
see if problem still
exists.
Monitor shows “ASROCK
Setup Utility Menu”
Faulty SATA Drive
Faulty motherboard.
No SATA drive in motherboard. Check
for red & black power connector from
power supply.
Refer to “How to
Update Software”
Reseat SATA drive into
different socket on motherboard.
Replace SATA drive software if needed.
(A5HD1800)
Replace motherboard. (AAMB9A-HD)
Button Error
Button Dome Switch Stuck Down
Refer to “Button Dome Switch Stuck
Down” troubleshooting section.
Display Error
Two or more Button Dome Switches
Stuck Down
Refer to “Button Dome Switch Stuck
Down” troubleshooting section.
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