7
E
Remote Control Button Functions
The remote control mimics the buttons on the front panel of the fireplace/heater. The remote control has a display
function. The buttons on the remote control work as follows: (Figure 6)
These remote control buttons work exactly the same as the buttons on the front panel of the fireplace/heater. See the
FIREPLACE/HEATER section above to review the front panel button functions, and familiarize yourself with the
remote control. Gently press and hold the BTSync button for 3 seconds to activate Bluetooth
TM
function. The remote
control display unit shows "BT" and the icon flashes (interval is 1 second). The display turns off after 30 seconds.
NOTE:
The remote control only can carry on the simple functional operation to the product, but it has no function to
lock/unlock the flame and heating function. To convert the Fahrenheit and Centigrade temperature, press and hold the
Heater Up or Heater Down button for 3 seconds.
TROUBLE SHOOTING GUIDE
PROBLEM
SOLUTION
1. No power or function.
1a. Check that unit is plugged into a standard 120V outlet.
1b. Press power button on the control panel.
2. Main power switch lights up, but no flame effect.
2a. Open the top and back panel to check if the flame
spindle has fallen off from spindle motor.
3. Have flame effect, but heater does not blow warm air.
3a. Confirm temperature setting exceeds room temperature.
3b. Try to turn on/off HEATER button several times to
make sure it is in the “ON” position.
4. Heater does not work, but Power and Heater switches
are in the “ON” position and thermostat is set on “HI”.
4a. Turn all switches to the “OFF” position and unplug the
unit from the wall outlet for 5 minutes. After 5 minutes
plug the unit back into wall outlet, and operate as normal.
5. The display unit on the control panel shows “88” and
the function indicator is quick flashing, indicating it is
in alarm mode.
5a. Unplug the unit from the wall outlet for 5 minutes. After 5
minutes plug the unit back into wall outlet, and operate as
normal.
6. Remote control is not working.
6a. Change the remote batteries.
6b. Operate remote transmitter at a slow measured pace.
Press the remote control buttons with an even motion and
gentle pressure.
Repeatedly pressing buttons in rapid succession may cause
the transmitter to malfunction.
Figure 6
Flame Color Adjustment
Timer Function
Heater Control
Heater Up
Heater Down
Main Power
Flame Speed
Bright Adjustment
Display Unit
Bluetooth
