29
Problem
Probable Cause
Remedy
Low Tickets
message on
monitor
If using card
swipe system,
turn Dip # 5 ON
Tickets are empty in ticket tray
Faulty cable. Disconnected,
loose or broken wires.
Faulty low ticket switch.
Faulty I/O Aux Board
Load tickets into tray. Ensure tickets hold down micro
switch wire.
Check connectors from low ticket switch to I/O board.
Check for continuity. (AACE13014)
Inspect switch and replace if needed. (AASW200)
Check dipswitches on I/O Board, Replace I/O Aux Board if
needed. AACB9604
Monitor not
working.
Power down,
wait
5
minutes
and
power up
again.
Monitor shows
“No Signal”
The game will not boot up with the monitor disconnected
Monitor HDMI cable unplugged from video card.
Faulty or loose RAM on motherboard
Large power
connector unplugged
on motherboard
Small power
connector unplugged
on motherboard
Faulty power supply - Refer to Power Supply diagnostic section
If power supply is working, it may be a faulty motherboard - Replace moth-
er board. (AAMB10-HD)
Monitor has
nothing at all
on power up.
Power cable unplugged from moni-
tor.
Faulty monitor.
Ensure power is plugged into back
of monitor, down to power strip.
Replace monitor. (AAMO5503-PK)
Error on
screen at
power up.
Re-Boot game
to see if
problem still
exists.
Display shows “Kernel panic –
unable to mount root”
Display shows
“BioStar BIOS
Information”
Faulty or loose RAM, faulty
software, faulty motherboard
No SATA drive in motherboard.
Check for power connector
AAMB10-HD
TROUBLE SHOOTING GUIDE
I/O Aux Board Issue
Game does not coin up,
and has no other
functions.
Green power LED should be
flashing.
Red and Yellow LED’s should be
flashing.
Faulty I/O Aux Board. Enter menu
and ensure version is shown.
If it is off, then check 12 & 5 Volts DC coming
into board on cable AACE13005 from Power
Distribution Board.
If solid on, it has power, but no communication
continue below:
If they are off, it is not communicating with the
motherboard. Check A5CCBL13000 USB
cable. Swap cable with Key Controller Board
to identify a faulty cable.
If no version shown, replace I/O Aux board
Part # AACB9604
Red and
Yellow
LEDs
Green
Power
LED
