LED STATUS LIGHT - 4G CELLULAR
LED Light
Steady Green
The unit is properly
connected.
No action needed.
Steady Red
The unit is currently
trying to call the central
station.
Wait for Base Unit to finish call to the central
station.
Single Green
Flash
A/C power not available,
unit is running on battery.
Check A/C power connections.
Fast Red Flash
The unit is not receiving a
cell signal.
1. Move the unit to a better location. Press
RESET button to have the Base Unit to indicate
its current status.
2. Press and hold the reset button until the
status light begins to flash orange to hard reset
the system and have it re-establish all
connections.
3. Unplug and shut down the system for 15
seconds to refresh. (On the rear of the unit
Place the power button switch in the "0"
position).
4. If none of the above work contact us at
1-877-522-9633.
What It Means
What You Should Do
7
Three Green
Flashes
There was an error
during the units last
communication with
dealer services.
1. Move the unit to a better location. Press the
RESET button to have the Base Unit to indicate
its current status.
2. Press and hold the RESET button until the
status light begins to flash orange to hard reset
the system and have it re-establish all
connections.
3. Unplug and shut down the system for 15
seconds to refresh. (On the rear of the unit,
press the power button switch to the "0"
position).
4. If none of the above work contact us at
1-877-522-9633.
When troubleshooting, the Base Unit has an LED light that indicates its status. The light may display
the following signals:
