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11 Troubleshooting
Combi 2 75
DISPLAY
DESCRIPTION OF PERMANENT FAULTS (RESET)
CAUSE – Check/Solution
An installer is required for most checks and
solutions.
Group
code
Specific
code
E.02
.35
Critical safety device disconnected
COMMUNICATION FAULT
Start the auto-detect function (parameter AD)
Check the devices connected to contact X9
E.02
.39
Minimum pressure not reached after 6 minutes of
automatic filling
AUTOMATIC FILLING ERROR
Check automatic filling is working
E.02
.47
Connection to external device unsuccessful
ELECTRICAL CONNECTION ERROR
Start the auto-detect function (parameter AD))
Check
the
electrical
connections
of
external
devices.
E.04
.01
Flow temperature sensor short circuited
SENSOR/CONNECTION PROBLEM
Check the sensor/PCB connection
Check the operation of the sensor
E.04
.02
Flow temperature sensor disconnected
SENSOR/CONNECTION PROBLEM
Check the sensor/PCB connection
Check the operation of the sensor
E.04
.03
Maximum flow temperature exceeded or flow
temperature sensor short circuited
INSUFFICIENT CIRCULATION
Check the boiler/installation circulation
Activate a
manual venting cycle
Check the operation of the sensors
E.04
.08
Maximum safe temperature value reached
INSUFFICIENT CIRCULATION
Check the pressure in the installation Switch
on the manual degassing function Check
that
the
pump
is
working
Check the circulation in the boiler/installation
OTHER
POSSIBLE CAUSES
Check the safety thermostat connection
Check that the safety thermostat is working
correctly
E.04
.10
Burner failed to ignite after 4 attempts
GAS SUPPLY
Check the gas supply pressure
Check the gas valve electrical connection
Check
the gas
valve
calibration
Check the operation of the gas valve
ELECTRODE PROBLEM
Check the electrode electrical connections
Check
the
electrode
condition
OTHER CAUSES
Check the operation of the fan
Check the condition of the flue gas exhaust
(blockages)
E.04
.12
Ignition failure for monitoring parasitic flame
Check the ground circuit
Check the power supply voltage
Check the electrode conditions
E.04
.13
Fan blade blocked or maximum rpm exceeded
FAN/PCB PROBLEM
Check the PCB-fan connection
Check the fan operation
E.04
.17
Fault in gas valve control circuit
MAIN PCB ERROR
Check the electrical connections for the gas valve
E.04
.18
The flow temperature is below the minimum
temperature,
or
the
flow temperature sensor is not
connected
SENSOR/CONNECTION PROBLEM
Check the sensor/PCB connection
Check the operation of the sensor
E.04
.23
Communication internal stoppage
Switch the power supply off and on again and
then RESET
E.04
.29
Communication internal stoppage
Switch the power supply off and on again and
then RESET
E.04
.254
Fault in gas valve control circuit
MAIN PCB ERROR
Check the electrical connections