38
Trouble-Shooting Guide
(valid for all “LCD Intelligent Dialogue WAL.....” models)
Depending on the model, your
washing machine is equipped
with various automatic safety
functions. This enables faults to
be detected in good time and the
safety system can react
appropriately.
These faults are frequently so
minor that they can be removed
within a few minutes.
The appliance will not start,
no display is visible.
Check whether:
•
The mains plug is inserted into
the socket;
•
The wall socket is functioning
correctly (use a table lamp or
similar to test).
•
The “On/Off” button has been
pressed and the washing
machine is switched on.
The washing machine will
not start and the “Start”
light is flashing.
An acoustic signal sounds and the
notice “Door Open!” appears in
the display:
•
Close the door (child safety).
The washing machine stops
shortly after the
programme start.
An acoustic signal sounds and the
notice “No Water Supply”
appears in the display.
Switch the washing machine off,
pull out the mains plug and
check whether:
•
The tap is fully turned on;
•
The water supply pressure is
sufficient;
•
The water supply hose is
kinked;
•
The mesh filters are blocked
(see “Care and Maintenance/
Mesh filter in the water
connection”);
•
The water in the inlet hose is
frozen;
•
The washing machine has a
safety hose and the safety
valve is open (red indicator in
the safety valve inspection
window); In this case replace it
with a new safety hose.
Reconnect the appliance to the
electrical socket. Switch the
washing machine on and restart
the desired programme (do not
add any more detergent).
The washing machine stops
during the programme and
the “Start” light flashes.
Check whether:
•
“Rinse Hold Selected” appears
in the display.
•
The door has been opened.
Close the door.
Press the “Start” button to
continue with the programme.
Detergent and additive
product residues in
dispenser at end of wash.
Check whether:
•
The siphon is correctly installed
and clean (see “Care and
Maintenance”);
•
Enough water is being
supplied. The mesh filters
could be clogged (see “Care
and Maintenance/Mesh filter
in the water connection”).
•
When using powder detergent
beforehand, the coloured
insert for dosing liquid
detergent has been removed
from the dispenser
.
The washing machine
vibrates during the spin
cycle.
Check whether:
•
The washing machine is
standing horizontal and even
on all four feet (see
“Installation/Adjust the feet”);
•
The transport bolts have been
removed. The transport bolts
must be removed before using
the washing machine (see
“Installation/Remove the transit
bolts”).
Final spin results are poor:
Check whether the notice “Load
Imbalance” or “Overdosing”
appears on the display.
The washing machine has an
imbalance detection and
correction system. If individual
heavy items are loaded (a
bathmat, bathrobe), this system
may reduce the spin speed
automatically or even interrupt
the spin completely if it detects
too great an imbalance even
after several spin starts, in order
to protect the washing machine.
•
If the laundry is still too wet at
the end of the cycle, add smaller
articles of laundry and repeat
the spin cycle.
•
Excessive foam formation may
prevent spinning. Observe
correct detergent dosing.
Check whether:
•
Spin speed “0” has been
selected.