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After Sales Support
Telephone:
1300 886 649
Email:
Repair and Refurbished
Goods or Parts Notice
Unfortunately, from time to time, faulty products are
manufactured which need to be returned to the supplier for repair.
Please be aware that if your product is capable of retaining
user-generated data (such as files stored on a computer hard
drive, telephone numbers stored on a mobile telephone, songs
stored on a portable media player, games saved on a games
console or files stored on a USB memory stick) during the
process of repair, some or all of your stored data may be lost.
We
recommend you save this data elsewhere prior to sending the
product for repair.
You should also be aware that rather than repairing goods, we
may replace them with refurbished goods of the same type or use
refurbished parts in the repair process.
Please be assured though, refurbished parts or replacements
are only used where they meet ALDI’s stringent quality
specifications.
If at any time you feel your repair is being handled
unsatisfactorily, you may escalate your complaint. Please
telephone us on 1300 886 649 or write to us at:
Tempo (Aust) Pty Ltd ABN 70 106 100 252
PO BOX 6056 Frenchs Forest, Sydney, Australia NSW 2086
Telephone: 1300 886 649 (Aust) - Fax: (02) 9975 2688
Tempo Help Desk: 1300 886 649 (Aust)
(Operating Hours: Mon-Fri 08:30am to 06:00pm EST)
Email: [email protected]
4.5” Dual SIM Smartphone
