17
1300 886 649
Model: AP-014 Product Code: 47263 10/2014
www.tempo.org
AUS
FAQs
Problem
Possible cause and solution
Blue screen, no
picture, no sound.
• Check and ensure all input cables are connected
correctly and the correct input source has been selected.
Picture alright, but no
sound.
• Check and ensure all input cables are connected
correctly and the correct input source has been selected.
• Make sure the volume is not set to MIN or MUTE.
Audio alright, but no
picture.
• Make sure the focus lens cover is removed.
• Check and ensure all input cables are connected
correctly and the correct input source has been selected.
• In VGA mode, the PC refresh rate is > 75Hz.
Can't find devices
when a hard drive
or flash drive is
connected.
• Reinsert the device.
• Check and ensure the device meets specifications
supported by the projector.
Can't play movies.
• Check and ensure the video format is supported.
• Check on another appliance that the files is undamaged.
• Check and ensure the source device is undamaged.
Indicator light doesn't
come on.
• Make sure the power cord is properly connected.
• Make sure the power switch at the back is turned on
before pressing the POWER button again on the control
panel.
Remote control
doesn't work.
• Check the batteries and replace if exhausted.
• Check and ensure the power switch at the back of the
projector is turned on.
• Make sure there is no obstruction between the remote
control and the IR sensor.
Automatic shut down
during operation.
• The overheat protection may have activated because of
lack of ventilation. Ensure that nothing is blocking the
ventilation grilles.
If you encounter problems with the projector, check in the list below for solutions to
commonly experienced problems. If the solutions offered do not help you solve the
problem, please contact our after sales support centre for advice.
Содержание AP-014
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