Trouble shooting guide:
1. Opener doesn't operate from either door control or
remote:
•
Does the opener have electric power? Plug lamp into
outlet. If it doesn't light, check the fuse box or the
circuit breaker. (Some outlets are controlled by a wall
switch.)
•
Have you disengaged all door locks? Review
installation instruction warnings in your opener
instruction manual.
•
Is there a build-up of ice or snow under door?
The door may be frozen to ground. Remove any
obstruction.
•
The garage door spring may be broken. Have it
replaced.
•
Repeated operation may have tripped the overload
protector in the motor. Wait 15 minutes. Try again.
2. Opener operates from remote but not from door
control:
•
Is door control button lit? If not, remove the bell wire
from the opener terminals. Short the red and white
terminals by touching both terminals at the same
time with a piece of wire. If the opener runs, check
for a faulty wire connection at the door control, a
short under the staples, or a broken wire.
•
Are wiring connections correct?
3. Door operates from door control but not from
remote:
•
Check battery. Replace battery if necessary.
•
Is the light at the wall control flashing? Press button
with key-symbol to unlock the opener against remote
controls.
•
Is the receiver LED flashing at the back-side of the
opener when the transmitter is pressed? The opener
receiver must re-learn the remote control code.
•
If you purchased a new remote control then check
on carton of remote control for compatibility or call
the Service Hotline.
4. Remote has short range:
•
Is battery installed? If needed, change the battery.
•
Change the location of the remote control on the car.
•
A metal garage door, foil-backed insulation or metal
siding will reduce the transmission range.
•
Use outside coaxial antenna adapter to move antenna.
5. Door reverses for no apparent reason and opener
light doesn't blink:
•
Is something obstructing the door? Pull manual
release handle. Operate door manually. If it is
unbalanced or binding, call for professional garage
door service.
•
Clear any ice or snow from garage floor area where
garage door closes.
•
Review Force Settings. Open and close the door in
learn mode for several (3-5) consecutive cycles to
allow the operator to adjust to inconsistent doors.
•
If door reverses in FULLY CLOSED position, re-
learn travel limits. Repeat safety reverse test after
adjustment is complete. The need for occasional
adjustment of the force and limit settings is normal.
Weather conditions in particular can affect door
travel.
6. Door reverses for no apparent reason and opener
light blinks for 5 seconds after reversing:
•
Check the Safety Infra-red Reversing Sensor (if you
have installed this accessory). If the light is blinking,
correct alignment.
Note:
Continuously holding down the door control button
will allow the door to close if the protector system is not
properly aligned. The transmitter will not close the door.
The opener lights will blink.
7. Opener noise is disturbing in living quarters of
home:
•
If operational noise is a problem because of proximity
of the opener to the living quarters, Vibration Isolator
Kit (included with the operator) can be installed. This
kit is designed to reduce the "sounding board effect"
and is easy to install.
8. The garage door opens and closes by itself:
•
Delete all remote controls and reprogram.
•
Make sure remote push button is not stuck "on".
•
Disconnect all push buttons or key switches attached
and wait one day.
9. Door stops but doesn't close completely:
•
Review Limit Adjustment section. Repeat safety
reverse test after any adjustment of door arm length,
close force or down limit.
See overleaf for continuation of
Trouble shooting guide...
Easylifter
™
Product Code
062503
Sectional/tilt Door opener
