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I forgot my unlock pattern
(or password).
• If you have an active Google account on your
tablet, the screen will prompt you to confirm
your Google account after you fail to enter the
correct pattern or password several times.
Follow the instructions to reset the pattern or
password.
• If this is not the case, you can clean boot the
tablet, which can restore your tablet to default
setting. See next section for details.
The tablet heats up when charging
or operating for a long period.
• It is normal for the device to heat up when
charging. When charging is complete, it will
return to its normal temperature.
• It is also normal for the tablet to heat up
during long periods of use, such as watching a
video or playing a game.
If the problem still persists, contact your technical support group.
Restoring your Tablet
When all else fails, you can reset all tablet software returning it to the factory state it was in. Before you
start this operation, consider finding technical support from your resellers or suppliers:
1.
Start the Settings app.
2.
Choose
Backup & Reset
.
3.
Choose
Factory Data Reset
.
4.
Touch the
Reset Tablet
button.
5.
You may need to enter your unlock pattern or password to confirm your operation.
6.
All the information you’ve set or stored is deleted and removed. It includes apps you’ve downloaded,
music, synchronized accounts, everything.