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I cannot view my picture files.
• If the files are photos taken using your tablet,
restart your tablet.
• If the files are from other sources, check if
they are damaged.
• If they are not damaged, try to convert them
to a more widely supported format such as
JPEG.
I cannot play my video files.
• If the files are videos recorded using your
tablet, restart your tablet.
• If the files are from other sources, check if
they are damaged.
• If they are not damaged, try to convert
them to a more widely supported format
such as MP4.
I cannot play my audio (or
music) files.
• If the files are recorded using your tablet,
restart your tablet.
• If the files are from other sources, check if
they are damaged.
• If they are not damaged, try to convert them
to a more widely supported format such as
MP3.
Unable to connect to the
wireless network.
Ensure that:
• You are within the network’s service range
and the signal strength is good.
• Your tablet is not in Airplane mode.