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My tablet won’t turn ON or OFF.
• Press and hold the Power button for about 4
seconds, the tablet will either turn OFF or ON.
• If it fails, wait for about 5 minutes and repeat
step 1.
The battery won’t charge.
• Check if the wall outlet is providing power.
• Check if your adapter is plugged into your
tablet firmly.
The screen doesn’t rotate.
• Not every app supports this feature. Go back
to the Home screen to check if the tablet
responds and rotates the screen.
• If it refuses to rotate, make sure the
“Auto-rotate screen” item is not locked.
No sound coming from my tablet.
• If the headset is plugged into the device, the
speaker is automatically shut OFF. Disconnect
the headset.
• Check that the device volume setting
is not muted.
• Check that the volume control is not at its
lowest setting.
Technical Problems