GeneRAL tROUBLeSHOOtinG, cOnt’D
cOntROLLeR eRROR inDicAtORS
To assist the user in identifying problems with the spa, the system will display an error message. These messages will be
helpful when communicating with your local dealer or qualified technician if a problem should arise.
PRESSURE or FLOW SWITCH ACTIvATED - This error will be displayed only when the pump is not
activated. Cycle the pump on low speed. If the error does not clear, this is an indication that the pressure or
flow switch is activated with no water flow. Contact your local spa dealer
PRESSURE or FLOW SWITCH NOT ACTIvATED - This error will be displayed while the pump is running.
Cycle the pump on low speed. If the error does not clear, this is an indication that the pressure or flow
switch has not activated although there is water flow. Contact your local spa dealer
TEMPERATURE SENSOR MALFUNCTION - This error will occur when a problem with the temperature
sensor exists. Contact your local spa dealer
OR
OvERHEAT or HIGH-LIMIT PROTECTION - There are three(3) stages of over-temperature:
1 - The spa water has exceeded 112°F at the temperature sensor. The heater, pump and accessory will be
deactivated until the water cools to 109°F. Be sure to check the actual water temperature with an accurate
thermometer.
2 - The spa water has exceeded 119°F at the high-limit sensor. The heater will deactivate while the pump
and accessory will still operate. WATER MUST BE BELOW 119°F AND POWER MUST BE RESET TO
CLEAR THE “HL” ERROR.
A dirty spa filter can also cause a restricted flow of water, be sure the filter is cleaned regularly and ensure
all water shutoff valves are open.
If the system has been operating normally until now, the pump may be overheating the spa. Refer to “High
Temperature Protection” on page 9 and reduce the duration and/or number of cycles per day.
3 - If you’ve eliminated items 1 & 2 as problems, the high-limit sensor may have malfunctioned.
Contact your local spa dealer.
FREEzE PROTECTION
SMART WINTER MODE, this mode will activate any time the temperature falls below 59°F. This mode will
be active for a period of 24-hours. In this mode, if a pump has not been activated in the last 2 hours, the
system will automatically turn it on for 1-minute to prevent freezing. The “Filter Cycle” indicator will blink
while this mode is active.
If the preceding trouble shooting procedure does not correct the problem, then contact your local spa
dealer or service techinician.
