GeneRAL tROUBLeSHOOtinG
The following describes situations and possible solutions to common problems
you may encounter as a spa owner.
nOtHinG OpeRAteS
Main Breaker is OFF -
Set to On.
Sub-Panel Breaker OFF -
Set to On.
Component(s) not plugged in -
Plug in components.
Over-Temperature Protection On - Refer to page 9
nO, LOw OR SURGinG
wAteR FLOw
Air Lock in Plumbing System -
Refer to “regular spa
maintenance,” page 12.
Restricted Flow -
Insure that the water shut-off valves are
open and that suction fittings are not blocked by debris.
Dirty Filter -
Clean or replace filter.
Low Water Level -
Increase water level to recommended level.
nO JetS OpeRAtiOn
Water Shut-Off Valves are Closed -
Open Shut-Off valves.
Thermal Overload Tripping -
Check for restricted flow of water.
Low Level Programming Incorrect - Contact your local dealer.
Over-Temperature Protection On - Refer to page 9
Pump Not Plugged-In -
Plug in the Pump.
nO OZOnAtOR
OpeRAtiOn
Ozonator Not Plugged-In -
Plug in the Ozonator.
Low Water Flow -
Clean or Replace filter.
Ozone Bulb Defective -
Replace bulb or contact your local
dealer.
wAteR LeAkS
Spa Overfilled -
Adjust water level.
Too Many People in the Spa -
Adjust water level.
Drain-Valve Left Open -
Close drain valve.
Couplings or Unions Loose -
Tighten couplings or contact
your local dealer.
Pump Seal Leaking -
Contact your local dealer.
Plumbing Connections Leaking -
Contact your local dealer.
Water Leaking from Spaside Control -
Contact your local dealer.
nO HeAt
Temperature Not Set Correctly -
Adjust Set Point.
Over-Temperature Protection On - Refer to page 9
No Power -
Reset breaker at service panel.
Low Water Flow -
Clean or Replace filter.
Pressure Switch Not Adjusted Properly -
Contact a qualified
technician.
HiGH HeAt
Temperature Sensor Not in Dry-Well -
Place sensor in dry-well.
Temperature Set Too High -
Adjust Set Point.
High Ambient Temperature -
Remove spa cover.
GFci tRipS
OccASiOnALLy
Lightning or Electrical Storm, Power Surge, Extremely Humid
Conditions, or Radio Frequency Interference -
Reset GFCI.
NOTE:
GFCI must be properly grounded and bonded.
GFci tRipS
iMMeDiAteLy
Defective Component -
Contact a qualified service technician
for assistance.
nO LiGHt OpeRAtiOn
Light Bulb Defective -
Replace bulb or contact your local dealer.
Light Not Plugged-In -
Plug in the Light.
